Published date: 29 February 2024

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 25 March 2024, 10am

Contract summary

Industry

  • Point of sale (POS) software package - 48110000

  • Point of sale (POS) software development services - 72212110

Location of contract

SW3 4SR

Value of contract

£0

Procurement reference

RHC - 21

Published date

29 February 2024

Closing date

25 March 2024

Closing time

10am

Contract start date

13 May 2024

Contract end date

12 May 2027

Contract type

Supply contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

The Requirement is for the provision of an EPOS & Ticketing system for the Royal Hospital Chelsea (RHC), Royal Hospital Road, London SW3 4SR on a 24/7 basis as detailed at Schedule 3.

The system should offer the following and integrate with Dupal Commerce / Exchequer Finance System / and ThankQ CRM System:


• To enable and record cash and credit / debit card payments that meet Payment Card Industry Data Security Standards (PCI DSS v4).
• To record which products are sold and at what value, enabling reconciliation with cash and credit / debit cards payments.
• To enable accurate recording of sales and inventory, enabling reorders to be identified, thus avoiding lost sales due to stock outs, and preventing over ordering of stock which ties up cash.
• To identify best and worst sellers which inform future direction of the products / ranges stocked.
• To enable tickets to be purchased onsite by the public for guided tours and other capacity limited events and to redeem tickets purchased onsite and online for guided tours and other capacity limited events.
• To enable tickets and merchandise sold online (via Drupal Commerce) to be redeemed / collected (Click and Collect) on site.


Complete specification and details of the requirement are contained in the ITT document which is attached to this advert.

More information

Attachments

Additional text

Please fully read the ITT document and follow all instructions contained in this document to participate in this process.

About the buyer

Contact name

Jonathan Clarke - Head of Procurement

Address

Royal Hospital Road
LONDON
SW34SR
England

Telephone

02078815436

Email

jonathan.clarke@chelsea-pensioners.org.uk

Website

www.chelsea-pensioners.org.uk