This accessibility statement applies to Contracts Finder (on the contractsfinder.service.gov.uk domain). Registration, sign-in and account management is on Supplier Registration (on the supplierregistration.cabinetoffice.gov.uk domain), which has its own accessibility statement.

This website is run by the Crown Commercial Service (part of the Cabinet Office). We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • some of our online forms are difficult to navigate using a screen reader, speech recognition software or just a keyboard
  • some pages have poor colour contrast
  • some pages do not use the correct focus order
  • some heading elements are not consistent
  • you cannot control when some pages and modals are read by screen readers
  • you cannot close the header menu used on small screens using just a keyboard
  • some images do not have good alternative text
  • some buttons and links are not correctly identified
  • you cannot see all text in some menus when highly magnified
  • some user-uploaded documents are not accessible

Feedback and contact information

If you cannot access information on this website, email info@crowncommercial.gov.uk

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact info@crowncommercial.gov.uk

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

The Crown Commercial Service is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

We plan to fix these issues by the end of March 2021.

Form navigation

Autocomplete functionality is not available in keyword search fields. This fails WCAG 2.1 success criterion 1.3.5 (identify input purpose).

Some date input fields in the search filters and notice creation are not correctly tagged, so their purpose is not conveyed to screen readers. This fails WCAG 2.1 success criterion 1.3.1 (info and relationships).

Some date input fields in search filters and notice creation do not have an example of the valid format on screen or via screen reader announcement. This fails WCAG 2.1 success criterion 3.3.2 (labels or instructions).

It is not possible to exit checkbox groups using keyboard navigation once a selection has been made, so users must navigate all items in the list. This fails WCAG 2.1 success criterion 2.1.1 (keyboard).

Select menus do not correctly convey their expanded state to screen readers, so the user may not be aware there are options available in the list. This fails WCAG 2.1 success criterion 4.1.2 (name, role, value).

Colour contrast

A small number of links and some text does not meet the required colour contrast ratio. This fails WCAG 2.1 success criterion 1.4.3 (contrast (minimum)) and 1.4.11 (non-text contrast).

Focus order

There is hidden content included in the focus order that stops focus returning to the top of the page when using keyboard navigation. This fails WCAG 2.1 success criterion 2.4.3 (focus order).

In the buyer’s dashboard, “Your organisation’s notices” is not in the focus order. This fails WCAG 2.1 success criterion 2.4.3 (focus order).

Headings

Heading tags are used out of order in some cases, so the page level hierarchy is not maintained. This fails WCAG 2.1 success criterion 1.3.1 (info and relationships).

Announcing content

When a new page loads, all content is read by screen readers with no intervention from the user instead of focus being in the address bar. This fails WCAG 2.1 success criterion 1.3.1 (info and relationships).

When a dialogue modal is opened, content is automatically read by screen readers with no intervention from the user. This fails WCAG 2.1 success criterion 1.3.1 (info and relationships).

Updated search results are not announced when using the enter key to do this. This fails WCAG 2.1 success criterion 3.2.2 (on input).

Header menu

There is no keyboard option to close the header menu that can be used on small screens or at high zoom. This fails WCAG 2.1 success criterion 2.1.1 (keyboard).

Alternative text

Some images in the header and footer do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content).

Button and link roles

The role of buttons that open dialogue modals is incorrectly defined, which could cause confusion for users. This fails WCAG 2.1 success criterion 4.1.2 (name, role, value).

Email address links are missing context information to describe them as email rather than general links. This fails WCAG 2.1 success criterion 4.1.2 (name, role, value).

Disproportionate burden

Zoom

Text in select menus can be truncated when the screen is magnified so some content cannot be viewed. This fails WCAG 2.1 success criterion 1.4.4 (resize text). Our menus use standard browser technology, which are expected to improve. Fixing this issue would require developing bespoke components, potentially causing additional accessibility issues.

Time menus

Time menus in notice creation are not keyboard-operable when some screen readers are running. This fails WCAG 2.1 success criterion 2.1.1 (keyboard). Times can still be entered manually by typing.

Files uploaded by users

We cannot ensure that documents uploaded by buyers as notice attachments are accessible. These may be PDF, Microsoft Word, Excel, PowerPoint, Project, Publisher, Visio or XPS, OpenDocument, RTF, CSV, HTML, JPEG, PNG, TIFF, XML, text, email, or Zip. Contact the buyer in question to report any problems or request documents in an alternative format.

Preparation of this accessibility statement

This statement was prepared on 21 September 2020.

This website was last tested on 1 September 2020. The test was carried out by Cognizant.