This accessibility statement applies to Contracts Finder (on the contractsfinder.service.gov.uk domain). Registration, sign-in and account management is on Supplier Registration (on the supplierregistration.cabinetoffice.gov.uk domain), which has its own accessibility statement.

This website is run by the Crown Commercial Service (part of the Cabinet Office). We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • some of our online forms are difficult to navigate using a screen reader, speech recognition software or just a keyboard
  • some pages do not use the correct focus order
  • you cannot control when some pages and modals are read by screen readers
  • some images do not have good alternative text
  • you cannot see all text in some menus when highly magnified
  • some user-uploaded documents are not accessible

Feedback and contact information

If you cannot access information on this website, email info@crowncommercial.gov.uk

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact info@crowncommercial.gov.uk

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

The Crown Commercial Service is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

We plan to fix these issues by the end of June 2021.

Form navigation

Some date input fields in the search filters and notice creation are not correctly tagged, so their purpose is not conveyed to screen readers. This fails WCAG 2.1 success criterion 1.3.1 (info and relationships).

Some date input fields in search filters and notice creation do not have an example of the valid format on screen or via screen reader announcement. This fails WCAG 2.1 success criterion 3.3.2 (labels or instructions).

Select menus do not correctly convey their expanded state to screen readers, so the user may not be aware there are options available in the list. This fails WCAG 2.1 success criterion 4.1.2 (name, role, value).

Announcing content

When a new page loads, all content is read by screen readers with no intervention from the user instead of focus being in the address bar. This fails WCAG 2.1 success criterion 1.3.1 (info and relationships).

Alternative text

Some images in the header and footer do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content).

Disproportionate burden

Zoom

Text in select menus can be truncated when the screen is magnified so some content cannot be viewed. This fails WCAG 2.1 success criterion 1.4.4 (resize text). Our menus use standard browser technology, which are expected to improve. Fixing this issue would require developing bespoke components, potentially causing additional accessibility issues.

Time menus

Time menus in notice creation are not keyboard-operable when some screen readers are running. This fails WCAG 2.1 success criterion 2.1.1 (keyboard). Times can still be entered manually by typing.

Files uploaded by users

We cannot ensure that documents uploaded by buyers as notice attachments are accessible. These may be PDF, Microsoft Word, Excel, PowerPoint, Project, Publisher, Visio or XPS, OpenDocument, RTF, CSV, HTML, JPEG, PNG, TIFF, XML, text, email, or Zip. Contact the buyer in question to report any problems or request documents in an alternative format.

Preparation of this accessibility statement

This statement was prepared on 21 September 2020.

This website was last tested on 1 September 2020. The test was carried out by Cognizant.