Published date: 15 July 2016

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 17 August 2016

Contract summary

Industry

  • Business transaction and personal business software package - 48400000

  • Communication and multimedia software package - 48500000

  • Software package utilities - 48700000

    • Information systems and servers - 48800000

    • Miscellaneous software package and computer systems - 48900000

    • IT services: consulting, software development, Internet and support - 72000000

Location of contract

Any region

Value of contract

£600,000 to £1,840,000

Procurement reference

RSSB2101

Published date

15 July 2016

Closing date

17 August 2016

Contract start date

3 October 2016

Contract end date

31 March 2017

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

RSSB (www.RSSB.co.uk) are seeking to homogenise their central internal systems and deliver these going forward by implementing what will be an essentially "off the shelf" ERP solution. RSSB is also seeking to deliver a more effective customer experience to our membership and we envisage this will require a separate but integrated fully fledged CRM system - also "COTS" in nature.

Guidance to Tenderers:
Tenderers should respond directly to the information request above in the context of describing how it intends to fulfil the requirements of the Specification detailed in Appendices A, B, C and D.

Tenderers should note the following:

The selection and evaluation criteria and weightings provided indicate the relative importance of each question (which should be taken into consideration when constructing a response);

RSSB is seeking to award a contract for Phase 1 of the project at the end of September 2016, and the solution should be seamlessly configured and implemented by the end of March 2017.

More information

Attachments

Additional text

Please refer to Questions and answers document which has been updated on 15 August 2016. Please complete the supplier information in Addendum #1 to Appendix E - RSSB2101 ERP CRM Tender Response document.

Correct dates for Supplier Presentation are 19th and 22nd August 2016.

About the buyer

Contact name

Hazel Fernandes

Address

RSSB, The Helicon, One South Place,
London
EC2M 2RB
England

Email

RSSB2101@rssb.co.uk

Website

www.rssb.co.uk