Published date: 11 August 2022

Last edited date: 26 September 2022

This notice was replaced on 22 December 2022

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Awarded contract (published 22 December 2022, last edited 21 November 2023)

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.

Contract summary


  • SIM cards - 31712112

  • Radio, television, communication, telecommunication and related equipment - 32000000

  • Operating systems - 48620000

    • Postal and telecommunications services - 64000000

    • Telecommunication consultancy services - 71316000

    • Computer audit consultancy and hardware consultancy services - 72150000

    • Security software development services - 72212730

    • Systems and technical consultancy services - 72220000

    • Computer-related professional services - 72590000

    • Auditing services - 79212000

Location of contract

United Kingdom

Value of contract


Procurement reference


Published date

11 August 2022

Closing date

27 September 2022

Closing time


Contract start date

13 December 2022

Contract end date

12 December 2024

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?


Contract is suitable for VCSEs?



Crown Commercial Service (CCS) as the Authority intends to put in place an agreement for the provision of mobile voice and data services (including hardware) and ancillary services (Telecommunications Audit & Health Check and Professional Services) in support of the mobile voice and data services to be utilised by or on behalf of the UK public sector and their associated bodies and agencies, the voluntary sector, charities and or other private organisations acting as managing agents or procuring on behalf of the public sector delivering services of a public nature. It is intended that this commercial agreement will be the recommended vehicle for all mobile voice and data requirements.
The policy drivers supporting the development and procurement of this Framework Agreement are to provide buyers with a route to market compliant with UK Law, achieving best value through leveraging public sector spend, improve the buying of mobile voice and data services in the UK public sector and to provide buyers with access to high quality mobile voice and data services.

More information

Previous notice about this procurement

Mobile Voice and Data Services

  • Future opportunity
  • Published 18 May 2021



Additional text

On 2.4.2014 Government introduced its Government Security Classifications (GSC) scheme which replaced the Government Protective Marking Scheme (GPMS). A key aspect is the reduction in the number of security classifications used. All bidders should make themselves aware of the changes as it may impact this requirement. This link provides information on the GSC at:

Cyber Essentials is a mandatory requirement for Central Government contracts which involve handling personal information or provide certain ICT products/services. Government is taking steps to reduce the levels of cyber security risk in its supply chain through the Cyber Essentials scheme. The scheme defines a set of controls which, when implemented, will provide organisations with basic protection from the most prevalent forms of threat coming from the internet. To participate in this procurement, bidders must be able to demonstrate they comply with the technical requirements prescribed by Cyber Essentials, for services under and in connection with this procurement.

Refer to for more information.

All certificates issued prior to 1 April 2020 or before 30 June 2020 on the existing scheme are valid until 30 June 2021. This includes those issued by Accreditation Bodies other than IASME.
On 30 June 2021, any certificate issued under the old scheme will expire.

Some purchases under this framework Agreement may have requirements that can be met under this Framework Agreement but the purchase of which may be exempt from the Procurement Regulations (as defined in Attachment 1 - About the framework within the invitation to tender documentation). In such cases, Call-offs from this Framework will be unregulated purchases for the purposes of the Procurement Regulations, and the buyers may, at their discretion, modify the terms of the Framework and any Call-off Contracts to reflect that buyer's specific needs.

CCS reserves the right to award a framework to any bidder whose final score is within 5% of the last position for Lots 1, 2 and 3.
Bidders for Lot 4 will need to meet all quality and price thresholds in order to be awarded a Framework for this Lot.

Registering for access:

This procurement will be managed electronically via the eSourcing suite. This will be the route for sharing all information and communicating with bidders. If you have recently registered on the eSourcing suite for another CCS procurement you can use the same account for this new procurement. If not, you will first need to register your organisation on the portal.

Use the following link for information on how register and use the eSourcing tool:

For assistance please contact the eSourcing Help desk operated by email at or call 0345 410 2222.

About the buyer

Contact name

The Minister for the Cabinet Office acting through Crown Commercial Service


9th Floor, The Capital, Old Hall Street
L3 9PP


+44 3450103503