Published date: 7 November 2023
Last edited date: 15 December 2023
Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.
Contract summary
Industry
Catering supplies - 39222000
Location of contract
SE23 3PQ
Value of contract
£11,000,000
Procurement reference
HM083
Published date
7 November 2023
Closing date
18 December 2023
Closing time
12pm
Contract start date
12 March 2024
Contract end date
11 March 2029
Contract type
Supply contract
Procedure type
Open procedure (above threshold)
Any interested supplier may submit a tender in response to an opportunity notice.
This procedure can be used for procurements above the relevant contract value threshold.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
No
Description
Horniman Museum Enterprises (HME) is inviting Catering Operators to tender for contracts to deliver exceptional catering services in the following locations at the Horniman Museum and Gardens site in Forest Hill, London:
The tender is divided into three opportunities:
1. Visitor catering: Main Museum Café, Kiosks and new Children's Café (planned for opening in spring 2025)
2. Event catering*: Weddings and private events/other venue hire
3. Combined visitor and event catering.
*We are open to considering exclusive events catering by one contractor or instead appointing a limited selection of caterers to an approved supplier list. Please specify your preference in your proposal.
The Visitor and Events Catering strategy seeks to deliver a contemporary, healthy and attractive mix of offers responsive to our diverse audience demands. We welcome an approach focused on sustainability and an excellent visitor experience that demonstrates a warm welcome to visitors from a range of backgrounds. Importantly, the strategy looks to take advantage of evidenced customer demand and grow income across the F&B and hospitality estate.
• The contract will begin in March 2024 for a period of no less than five years.
• HME welcomes proposals for the lease/concession agreement as part of this tender.
• The F&B operator(s) shall have sole catering rights to the locations set out in the opportunities above. However, from time-to-time HME may require the use of certain spaces for internal events, with advanced warning, for a limited number of events per year.
An electronic copy of the tender and all accompanying documents should be sent to rosana@tonic-ldn.com by 12 noon 18 December 2023. Hard copies of documents will not be accepted. Late tenders will not be considered. HME may in its absolute discretion extend the closing date but will notify all interested parties accordingly.
F&B operators submitting a tender shall permit representatives of HME, upon giving reasonable notice of their intention to do so, to inspect any premises proposed by the tenderer to be used in connection with the provision of services.
Tender information should be supplied in the order and format requested in the ITT.
F&B operators submitting a tender shall permit representatives of HME, upon giving reasonable notice of their intention to do so, to inspect any premises proposed by the tenderer to be used in connection with the provision of services.
Tenders will be evaluated on the following criteria:
Enhancing the customer experience and supporting audience development objectives through the offer of healthy, good quality and value for money menus (30%)
Offering the most commercially advantageous proposal (30%)
Demonstrating a strong track record of success in visitor and/or event catering in similar environments and meeting relevant objectives (20%)
Evidencing a commitment to environmental sustainability (20%)
More information
Attachments
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- HME Qualification questionnaire Final.docx
- Bidding documents
-
- HME Operators Information Pack Final.docx
- Technical specifications
-
- Procurement - anti-fraud and bribery statements Final.docx
- Bidding documents
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- Children's Cafe_Kitchen Layout_v8.pdf
- Technical specifications
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- Conservatory floor plan - with dimensions.pdf
- Technical specifications
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- Horniman Pavillion floor plan - with dimensions.pdf
- Technical specifications
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- 231121 Appendix 1_Asset Register.pdf
- Technical specifications
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- HMG Invitation to Tender Final.docx
- Tender notice
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- 23-12-07 Operator FAQs - Cafe Tender.pdf
- Clarifications to bidders questions
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- 231214 Operator FAQs - Cafe Tender.pdf
- Clarifications to bidders questions
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- 231215 Operator FAQs - Cafe Tender.docx
- Clarifications to bidders questions
About the buyer
Contact name
Paula Thomas
Address
100 London Road
London
SE23 3PQ
England
Telephone
020 8291 8711
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Closing: 18 December 2023, 12pm