Published date: 8 July 2022

Closed early engagement


Closing date: 15 July 2022

Contract summary

Industry

  • Education and training services - 80000000

  • Health services - 85100000

Location of contract

United Kingdom

Procurement reference

SR1020386412

Published date

8 July 2022

Closing date

15 July 2022

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

Yes

Description

HM Revenue and Customs (HMRC) requests further information from Voluntary and Community Sector organisations, registered charities or not for profit organisations that specialise in supporting people dealing with mental health problems.

You will need to:

a) provide specialist mental health support to customers referred from HMRC who are feeling overwhelmed and anxious about their tax affairs, financial hardship or HMRC debt.

b) carry out a gap analysis on our current learning offer and capability to identify appropriate customers to sign post to the service. Our advisers need to identify, support and signpost customers to the service who are feeling overwhelmed and anxious about their tax affairs, financial hardship and HMRC debt.

HMRC will work with the successful organisation to have the referral service live by the end of September 2022 and work with the organisation for the remainder of the contract to understand how we can improve our capability and understanding around support needed for these customers.

Please complete the Survey found here - https://www.surveymonkey.co.uk/r/BD7SJTJ

More information

Attachments

Links

Additional text

Please make yourself familiar with the draft specification (attached) and complete the survey available on Survey Monkey here - https://www.surveymonkey.co.uk/r/BD7SJTJ.

HMRC would appreciate your comments on the draft cost schedule (attached), specification and other supporting documents, including if anything is unclear or requires clarification?

HMRC Standard T&Cs and other important information is available here - https://www.gov.uk/government/organisations/hm-revenue-customs/about/procurement

https://www.gov.uk/government/organisations/hm-revenue-customs/about/procurement

About the buyer

Contact name

Sue Hughes

Address

Trinity Bridge House
2 Dearmans Place
Salford
M3 5BS
England

Telephone

07741180293

Email

sue.hughes1@hmrc.gov.uk