Published date: 3 March 2020

Last edited date: 21 September 2020

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.

Closing: 20 July 2020, 3pm

Contract summary


  • Software package and information systems - 48000000

Location of contract

Any region

Value of contract

£1,800,000,000 to £2,500,000,000

Procurement reference


Published date

3 March 2020

Closing date

20 July 2020

Closing time


Contract start date

28 September 2020

Contract end date

27 September 2021

Contract type

Service contract

Procedure type

Open procedure (OJEU)

Any interested supplier may submit a tender in response to an opportunity notice.

OJEU (Official Journal of the European Union) procedures are valued above a certain financial threshold.

Contract is suitable for SMEs?


Contract is suitable for VCSEs?



Crown Commercial Service as the Contracting Authority is putting in place a Framework Agreement for use by UK public sector bodies identified at VI.3 (and any future successors to these organisations), which include Central Government Departments and their Arm's Length Bodies and Agencies, Non Departmental Public Bodies, NHS bodies, Local Authorities and Universities.
The maximum initial duration of any Call-Off Contract that may be placed by an eligible Contracting Authorities is 24 months with two extensions allowed, each of up to 12 months.
G-Cloud services, available via the Digital Marketplace, will require frequent procurement refreshes to bring on new suppliers and services. New iterations of this Framework are being considered at a frequency of 12 months depending on demand and/or availability of new services as the IT Cloud market develops.

Due to the current COVID-19 pandemic, Crown Commercial Service (CCS) believes that the first condition set out in Regulation 72(1)(c) Public Contracts Regulations 2015 has been fulfilled in respect of the Framework Agreement.

Crown Commercial Service has taken the decision to extend existing framework agreements that were due for re procurement for a period of up to three months (3 months) for G-Cloud 12. This is to enable CCS resources to be diverted to procuring urgent requirements to deal with COVID-19 consequences and to relieve pressure on the supply chain while short staffed, to enable businesses to continue to deliver services and goods to customers. CCS intends to deliver replacement framework agreements as quickly as possible after the initial COVID-19 impact.

More information


Additional text

The contract notice can be found on Tenders Electronic Daily (TED) and our website:

About the buyer


9th Floor, The Capital Building
39 Old Hall Street
L3 9PP


0345 410 2222


Closing: 20 July 2020, 3pm