Published date: 10 November 2021
Last edited date: 26 November 2021
This notice was replaced on 26 January 2022
This notice does not contain the most up-to-date information about this procurement. The most recent notice is:
Awarded contract (published 26 January 2022, last edited 10 December 2024)
Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.
Contract summary
Industry
Software package and information systems - 48000000
IT services: consulting, software development, Internet and support - 72000000
Location of contract
TW9 4DU
Value of contract
£0
Procurement reference
TNA404
Published date
10 November 2021
Closing date
3 December 2021
Closing time
5pm
Contract start date
6 March 2022
Contract end date
5 March 2025
Contract type
Service contract
Procedure type
Open procedure (below threshold)
Any interested supplier may submit a tender in response to an opportunity notice.
This procedure can be used for procurements below the relevant contract value threshold.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
No
Description
The requirement is for a SaaS-based IT Service Support Management solution servicing all corporate users, including configuration, migration and transition to a new solution.
More information
Attachments
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- Appendix A - MOSCOW Document.xlsx
- Bidding documents
-
- Appendix B - Cost Spreadsheet.xlsx
- Bidding documents
-
- Appendix C - Quality Response Spreadsheet.xlsx
- Bidding documents
-
- Appendix D - Ticket Data.xlsx
- Bidding documents
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- Clarification Questions Responses.pdf
- Clarifications to bidders questions
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