Published date: 26 January 2022
Last edited date: 10 December 2024
Awarded contract - This means that the contract has been awarded to a supplier.
Contract summary
Industry
Software package and information systems - 48000000
IT services: consulting, software development, Internet and support - 72000000
Location of contract
TW9 4DU
Value of contract
£0
Procurement reference
TNA404
Published date
26 January 2022
Closing date
3 December 2021
Closing time
5pm
Contract start date
6 March 2022
Contract end date
5 March 2026
Contract type
Service contract
Procedure type
Open procedure (below threshold)
Any interested supplier may submit a tender in response to an opportunity notice.
This procedure can be used for procurements below the relevant contract value threshold.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
No
Description
The requirement is for a SaaS-based IT Service Support Management solution servicing all corporate users, including configuration, migration and transition to a new solution.
Contract extended by 12 months until 5th March 2026 in line with contractual terms agreed
More information
Previous notice about this procurement
IT Service Support Management Tool (ITSSM)
- Opportunity
- Published 10 November 2021, last edited 26 November 2021
Attachments
-
- Appendix A - MOSCOW Document.xlsx
- Bidding documents
-
- Appendix B - Cost Spreadsheet.xlsx
- Bidding documents
-
- Appendix C - Quality Response Spreadsheet.xlsx
- Bidding documents
-
- Appendix D - Ticket Data.xlsx
- Bidding documents
-
- Clarification Questions Responses.pdf
- Clarifications to bidders questions
Award information
Awarded date
21 January 2022
Contract start date
6 March 2022
Contract end date
5 March 2026
Total value of contract
£119,850
This contract was awarded to 1 supplier.
Alemba Ltd.
Address
International House
12 Constance Street
London
E16 2DQReference
Companies House number: 06322945
Value of contract
£119,850
Supplier is SME?
No
Supplier is VCSE?
No
About the buyer
Address
RUSKIN AVENUE
RICHMOND
TW94DU
England
Telephone
02039083669
Share this notice
Closing: 3 December 2021, 5pm