Published date: 15 June 2015

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 29 June 2015

Contract summary

Industry

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

TR10 9FE

Value of contract

£50,000 to £80,000

Procurement reference

664FALMOUTH

Published date

15 June 2015

Closing date

29 June 2015

Contract start date

27 July 2015

Contract end date

25 July 2016

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Our requirement is for a CRM solution with features and an intuitive user interface (UI) that has already been tried and tested successfully with other HEI's. We expect minimal custom development and customisation to meet our business outcomes
•• Provision of tools to allow efficient and effective campaign management and customer relationship management
•increasing revenue opportunity from prospective students. • Reduce significant manual effort overhead from managing large scale event activity from rudimentary systems. • A solution which is robust and built with business continuity and hosted in the most cost effective way. • To gain powerful BI reporting in terms of student acquisition and conversion
•and the effectiveness of student recruitment activity. • Compatibility with BYOD and provision for multiple form factors
•e.g. Smartphones and tablets
•anytime anywhere 24/7 access. • Integration with social media as part of campaign management. • Ability to make controlled technical changes to the system. • Ability to accurately cost internal and external costs for events
•and provide a basis for longer term ROI metrics on recruitment activity against conversion rates. • Ability to manage VIP contacts
•nurture leads and create revenue opportunity from business relationships. • Reduce financial exposure to DPA compliance through the management of one single source of contact information
•retention policy and governance. • Become self-sufficient in terms of event management
•and not reliant on technical development. • Allow our users (prospects) to become self-sufficient in terms of managing their own event booking without manual interventions.

More information

Attachments

Links

Award information

Awarded date

31 July 2015

Contract start date

31 July 2015

Contract end date

31 July 2018

Total value of contract

£79,446

This contract was awarded to 1 supplier.

Hobsons PLC

Address

44 Featherstone Street | London EC1Y 8RN

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Address

Falmouth Exeter Plus
Penryn
TR10 9FE
England

Email

Procurement@fxplus.ac.uk