Published date: 5 January 2022

Last edited date: 17 January 2022

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 29 January 2022, 12pm

Contract summary

Industry

  • Software package and information systems - 48000000

  • Administration services - 75100000

  • Benefit services - 75310000

Location of contract

SW2 1RW

Value of contract

£30,000 to £50,000

Procurement reference

Verification of Housing Benefit & Council Tax Support Customer Identity

Published date

5 January 2022

Closing date

29 January 2022

Closing time

12pm

Contract start date

29 April 2022

Contract end date

28 April 2023

Contract type

Service contract

Procedure type

Open procedure (below threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes


Description

The Revenues and Benefits department want to procure a software tool used to verify identification for Housing Benefit and Council Tax Support customers thereby removing the burden of the customer supplying documents to the Council, making the housing benefit claim faster, improving the customer journey and ensuring probity.

Lambeth Council is seeking to enter into a contract for one year with a view to an extension of a further year.

The contract will be managed by the Performance Manager and regular meetings with the provider will take place.


More information

Attachments


About the buyer

Contact name

Mairead Brophy

Address

Lambeth Town Hall
LONDON
SW2 1RW
England

Telephone

0207 926 0800

Email

mbrophy@lambeth.gov.uk