Published date: 5 January 2022
Last edited date: 17 January 2022
Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.
Contract summary
Industry
Software package and information systems - 48000000
Administration services - 75100000
Benefit services - 75310000
Location of contract
SW2 1RW
Value of contract
£30,000 to £50,000
Procurement reference
Verification of Housing Benefit & Council Tax Support Customer Identity
Published date
5 January 2022
Closing date
29 January 2022
Closing time
12pm
Contract start date
29 April 2022
Contract end date
28 April 2023
Contract type
Service contract
Procedure type
Open procedure (below threshold)
Any interested supplier may submit a tender in response to an opportunity notice.
This procedure can be used for procurements below the relevant contract value threshold.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
Yes
Description
The Revenues and Benefits department want to procure a software tool used to verify identification for Housing Benefit and Council Tax Support customers thereby removing the burden of the customer supplying documents to the Council, making the housing benefit claim faster, improving the customer journey and ensuring probity.
Lambeth Council is seeking to enter into a contract for one year with a view to an extension of a further year.
The contract will be managed by the Performance Manager and regular meetings with the provider will take place.
More information
Attachments
-
- Appendix A - Background Information.docx
- Bidding documents
- Background Information
-
- Appendix B - Instructions for Quotation.docx
- Bidding documents
- Instructions for Quotation
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- Appendix C - Procurement Timetable.docx
- Bidding documents
- Procurement Timetable
-
- Appendix D - Delivery Milestones.docx
- Bidding documents
- Delivery Milestones
-
- Appendix E - Terms and Conditions.doc
- Bidding documents
- Terms & Conditions
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- Appendix F - Specification.docx
- Bidding documents
- Specification
About the buyer
Contact name
Mairead Brophy
Address
Lambeth Town Hall
LONDON
SW2 1RW
England
Telephone
0207 926 0800
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Closing: 29 January 2022, 12pm