Published date: 12 July 2023

Last edited date: 28 July 2023

This notice was replaced on 7 September 2023

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Opportunity (published 7 September 2023)

Closed future opportunity - This means that a potential contract has passed its approach to market date. A buyer can choose to consider any supplier interest or convert this notice into an opportunity ready for live procurement.


Contract summary

Industry

  • Staff development services - 79633000

  • Staff training services - 80511000

  • Personal development training services - 80570000

    • Guidance and counselling services - 85312300

    • Guidance services - 85312310

    • Counselling services - 85312320

Location of contract

United Kingdom

Value of contract

£7,645,650

Procurement reference

RM6355

Published date

12 July 2023

Approach to market date

9 August 2023

Contract start date

5 December 2023

Contract end date

4 December 2027

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

Crown Commercial Service, intends to put in place contracts for the provision of Emotional Support service for use by the Covid 19 Inquiry.
The Inquiry has pledged to be trauma-informed across all of its work.
A trauma informed approach means seeking to reduce the risk of retraumatisation to people who are engaging with the Inquiry.
Emotional support is one of the key ways of reducing retraumatisation by offering timely, sensitive, psychologically informed emotional support to people engaging with the Inquiry's work.
Emotional support is not counselling or therapy. The focus is on facilitating the person's engagement with the Inquiry, creating support plans, facilitating stabilisation, providing psychological containment and facilitating the person's journey through their engagement process.
The contracts shall provide the offer of emotional support for everyone engaging with the Inquiry, divided into 3 separate Lots:
Lot 1 Digital emotional support service with accessible offer for ALL
Lot 2 Phone based and face to face emotional support
Lot 3 Staff-related tender for reflective practice, 1:1 emotional support for staff and training rollouts

More information

Spend profile

This table displays the spend profile of the notice
Financial year Budget
2023/2024 £1,911,412
2024/2025 £1,911,412
2025/2026 £1,911,412
2026/2027 £1,911,412

Attachments

  • RM6355-Request for Information v1.0.docx
  • Notice of planned procurement
  • please find attached a copy of a Request for Information.
    please can you complete and return it to the email address stated in the document by 11:00 on 28/07/2023
  • RM6355 PME Slides (1).pptx
  • Technical specifications
  • Please find attached the presentation slides of the Covid 19 Inquiry requirement for the provision of support services requirement

Additional text

This Prior Information Notice is to signal an intention to commence market engagement with those within the Emotional Support/Guidance market.
The UK Covid-19 Inquiry intends to hold two Virtual Market Engagement events prior to the launch of the formal procurement process for the Inquiry's emotional support requirements. The procurement is currently expected to commence in August 2023.
The purpose of this notice is to invite interested potential bidders to participate in the Virtual Market Engagement events on the 18th July 2023. The two events will cover two separate aspects of the procurement:
The event at 13:00-14:00 on 18th July 2023 (Lots 1 and 2)
This will cover the requirements for the Inquiry's Tier 1 and Tier 2 emotional support for Inquiry hearings, Every Story Matters (the Inquiry's Listening Exercise), Commemoration activity and all external emotional support.
Lot 1 is primarily focused on our digital offering
Lot 2 is primarily focused on our In-person and telephone offerings
The event at 14:15-15:00 on 18th July 2023 (Lot 3)
This will cover the emotional support requirements for the Inquiry's staff
Both events will include a Q&A sessions where you can raise questions. Written questions will be accepted after the events and please be aware that all questions and responses will be shared among all interested bidders. Further information will be provided at both events.
Any potentially interested parties can join one or both of the Virtual Market Engagement Events and the Inquiry intends to share a brief overview of the requirements prior to the event. Both sessions will be recorded for anyone who is unable to attend, however, pre-registration is mandatory and prospective bidders will need to confirm their attendance via email to the named person below by 9am on the 17th of July 2023 with the subject heading Virtual Market Engagement - RM6355 Provision of Safeguarding Support for Covid-19 Inquiry. The email needs to include the name, position, organisation and email addresses of all colleagues wishing to attend.
Contact: Jack Rowan - Planning and Delivery, UK Covid-19 Inquiry
Email: jack.rowan@covid19.public-inquiry.uk
To ensure the smooth running of the event we are limiting the number of individuals from each potentially interested organisation to 3. As part of this event email addresses will be shared with the other attendees. If you don't wish to disclose this information with other organisations please advise of this when you register.


Potential Providers must be registered on the CCS e-Sourcing Suite in order to respond to these future Procurement opportunities. If you have not registered on the e-Sourcing Suite, this can be done online at https://crowncommercialservice.bravosolution.co.uk following the link 'I am a New Supplier User'.

Please see the attached document titled 'RM6355 - Potential Provider eSourcing suite instructions' for further information on how to register and express your interest in this procurement.

About the buyer

Contact name

Jack Rowan

Address

Room 1B31, Concept House,
Cardiff Road
Newport
NP10 8QQ
United Kingdom

Telephone

07547106015

Email

jack.rowan@covid19.public-inquiry.uk

Website

https://www.gov.uk/ccs