Published date: 4 October 2022

Last edited date: 1 February 2023

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 3 October 2022, 12am

Contract summary

Industry

  • Research and development consultancy services - 73200000

Location of contract

United Kingdom, Isle of Man, Channel Islands, British Oversea Territories, Europe, Rest of the World

Value of contract

£100,000

Procurement reference

CCTS22A80.

Published date

4 October 2022

Closing date

3 October 2022

Closing time

12am

Contract start date

4 October 2022

Contract end date

2 January 2023

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

Provision to run a discovery to further understand the detailed CCS procurement user experience - including issues/challenges/ problems faced by buyers, suppliers and CCS colleagues at each part of the commercial procurement process. By engaging with a User Research Consultancy, they will be able to provide on a call off basis; transformative change by applying proven user-centred methods. Approaching user research in a more holistic "whole system" user research episode (rather than the specific project-based approach) could give us a much better understanding of where our users' problems lie. Ensuring this research is captured as a repository or library means that it can be built on over time and inform many projects and work strands.

More information

Attachments

Award information

Awarded date

30 September 2022

Contract start date

3 October 2022

Contract end date

2 January 2023

Total value of contract

£100,000

This contract was awarded to 1 supplier.

Cyber-Duck Limited

Address

12 High Street WD6 3EP Elstree England

Reference

None

Supplier is SME?

Yes

Supplier is VCSE?

No

About the buyer

Contact name

Crown Commercial Service on behalf of Crown Commercial Service : Cabinet Office

Address

Floor 9, The Capital Building, Old Hall Street
Liverpool
L3 9PP
England

Telephone

3450103503

Email

supplier@crowncommercial.gov.uk

Website

https://www.gov.uk/government/organisations/crown-commercial-service