Published date: 15 June 2017

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 13 July 2017

Contract summary

Industry

  • Computer equipment and supplies - 30200000

  • Networks - 32400000

  • Software package and information systems - 48000000

    • Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment - 50300000

    • Installation services of computers and office equipment - 51600000

    • IP telephone services - 64215000

    • IT services: consulting, software development, Internet and support - 72000000

    • Supporting services for the government - 75130000

Location of contract

Any region

Value of contract

£248,800,000

Procurement reference

OJEU Ref: 2017/S 112-225799 / e-sourcing portal ref: 60426

Published date

15 June 2017

Closing date

13 July 2017

Contract start date

1 March 2018

Contract end date

28 February 2022

Contract type

Service contract

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

A contract between the Authority (the Authority being the NHS Business Services Authority as per OJEU notice) and its incumbent Supplier relating to the procurement and supply of goods and services across the NHS, together with supporting information and communication technology services ("ICT services") is due to expire on 30 September 2018.
In the re-procurement of the services delivered by the current contract, the Authority is disaggregating the ICT services from the procurement and supply of goods. In this procurement exercise, the Authority (represented in the procurement by the Department of Health) is seeking to award a single contract for the delivery of supporting technologies and infrastructure services (only), which will include transformation services for the replacement of legacy systems.
The Authority will set up an Intelligent Client Co-ordinator ('ICC') to fulfil the contract management role and acton behalf of NHS Customers and the Authority. There will be an obligation in the contract for the appointed supplier to enter into a novation agreement with the Authority and the ICC if required.

The procurement is being conducted via the competitive dialogue procedure under Regulation 30 of the Public Contract Regulations 2015 and it is anticipated that 6 potential providers will be invited to submit outline solutions and 4 potential providers will be invited to submit final tenders. The services that are required can be briefly described as:

- Transition services - to transfer all current services and systems (including novating contracts as required) to the successful supplier on or before the 30 Sept 2018.
- Business as Usual services - to provide continuity of the transitioned services (as set out in the Authority's requirements).
- Transformation services - to enhance existing legacy systems and services (as requested by the Authority)during the contract period. Three transformation projects have been identified by the Authority, but additional projects may be added.

The three projects are:
1) A new Integration platform;
2) Replacement of the warehouse management; and
3) A new order management (RESUS) systems.

It is anticipated that dialogue will be concentrated on transformation services. The dialogue may be conducted in successive stages leading to submission of a Final tender.

Price is not the only award criterion and all criteria are stated in the procurement documents along with details of the services required.

More information

Attachments

Links

Additional text

The contract will be executed by the Authority, although the procurement is being conducted by the Department of Health (the DH) on behalf of the Authority. Potential providers should note that over the period of the contract, the supplier may be required to provide the services to other agencies, such as NHS trusts, other NHS entities, other UK government department agencies or other statutory bodies and/or private sector providers of NHS funded care.
Any questions regarding this notice must be sent to the Authority using the Clarification Question Submission Template provided as part of the procurement documents and sent to supportingtechnologies@dh.gsi.gov.uk .
All questions must be received by the deadline for receipt of clarifications (as stated in the procurement documents). Responses to questions will be shared by the Authority to potential providers using the DH's e-Sourcing Portal (commercially sensitive questions/responses may, at the Authority's discretion, be provided only to the relevant potential provider). This procurement exercise will be conducted via the DH's e-Sourcing Portal. Potential providers should visit http://www.gov.uk/government/organisations/department-of-health/about/procurement to register on the e-Sourcing Portal and download instructions on how to respond to this opportunity.
The e-Sourcing Portal will contain all of the procurement documentation. All responses and final tenders must be submitted using the e-Sourcing Portal. The e-Sourcing Portal reference number of this procurement is: 60426. If you require assistance with the e-Sourcing Portal please contact the Supplier Helpdesk on +44 1132545777 or supplier.helpdesk@dh.gsi.gov.uk . This helpdesk is available from 10:00 to 16:00, Monday to Friday excluding Bank Holidays.
Please note that the DH is in the process of changing its e-tendering system and may change the e-sourcing tool during this procurement. The DH will try to minimise the impact this will have on the procurement and all potential providers will be kept informed of any changes.
The Authority reserves the right to terminate the procurement process (or part of it), to change the basis of and the procedures for the procurement process at any time, or to procure the subject matter of the contract by alternative means if it appears that it can be more advantageously procured by alternative means. The Authority is publishing the draft procurement documents through the DH's e-Sourcing Portal, however, it reserves the right to reissue these documents with any refinements at the commencement of the dialogue phase and at any time,at its sole discretion, modify the procurement documents (including any part of them) by amendments in writing, including extending the deadline for receipt of responses and/or final tenders (as permitted by the Public Contract Regulations 2015) .

About the buyer

Contact name

Procurement Lead

Address

Skipton House
80 London Road
London
SE1 6LH
England

Email

supportingtechnologies@dh.gsi.gov.uk