Published date: 9 October 2020

Last edited date: 3 December 2020

This notice was replaced on 12 February 2021

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Awarded contract (published 12 February 2021, last edited 24 April 2023)

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.

Contract summary


  • IT services: consulting, software development, Internet and support - 72000000

  • Research services - 73110000

  • Market and economic research; polling and statistics - 79300000

Location of contract

United Kingdom

Value of contract


Procurement reference


Published date

9 October 2020

Closing date

13 November 2020

Closing time


Contract start date

20 January 2021

Contract end date

19 January 2022

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?


Contract is suitable for VCSEs?



Crown Commercial Service as the contracting authority has put in place a pan government collaborative framework agreement for use by UK public sector bodies identified at VI.3) (and any future successors to these organisations). These bodies have a need for a compliant procurement vehicle to access digital outcomes, specialists and supporting services.

More information


Additional text

The duration specified in Section II.1.4 is made up of an initial framework period of 12 months with the Authority reserving the right to extend for any period or periods up to a maximum of 12 months in total from the expiry of the initial framework period (the extension framework period).
Potential providers should note that, in accordance with the UK Government's policies on transparency, Crown Commercial Service intends to publish the Invitation to Tender (ITT) document and the text of any Framework Agreement awarded, subject to possible redactions at the discretion of Crown Commercial Service. The terms of the proposed Framework Agreement will also permit a public sector Contracting Authority, awarding a contract under this Framework Agreement, to publish the text of that contract, subject to possible redactions at the discretion of the Contracting Authority. Further information on transparency can be found at:
Crown Commercial Service expressly reserves the right:
(i) not to award any contract as a result of the procurement process commenced by publication of this notice; and
(ii) to make whatever changes it may see fit to the content and structure of the tendering competition; and in no circumstances will Crown Commercial Service be liable for any costs incurred by the potential providers. If Crown Commercial Service decides to enter into a Framework Agreement with the successful supplier, this does not mean that there is any guarantee of subsequent contracts being awarded. Any expenditure, work or effort undertaken prior to contract award is accordingly a matter solely for the commercial judgement of potential providers. [Any orders placed under this Framework Agreement will form a separate contract under the scope of this Framework between the supplier and the specific requesting other contracting authority(s). Crown Commercial Service and other contracting bodies utilising the Framework Agreement reserve the right to use any electronic portal during the life of the agreement.]
The duration referenced in Section II.1.4 is for the placing of orders.
The value provided in Section II.1.4 is only an estimate. We cannot guarantee to Suppliers any business through this Framework Agreement.
Crown Commercial Service wishes to establish a Framework Agreement for use by the following UK public sector bodies (and any future successors to these organisations):

About the buyer

Contact name

Crown Commercial Service


39 Old Hall Street
L3 9PP


+44 3450103503