Published date: 15 January 2020
Last edited date: 20 January 2020
Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.
Contract summary
Industry
E-mail system - 48811000
Location of contract
London
Value of contract
£150,000
Procurement reference
PRO 106
Published date
15 January 2020
Closing date
14 February 2020
Contract start date
1 May 2020
Contract end date
30 April 2022
Contract type
Service contract
Procedure type
Open procedure (below threshold)
Any interested supplier may submit a tender in response to an opportunity notice.
This procedure can be used for procurements below the relevant contract value threshold.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
No
Description
London & Partnes require a fixed, permanent Email Service Provider to cover the next three years (initial two years and an additional year extension). The chosen provider is expected to offer a robust set of omnichannel marketing tools to help deliver engaging conversations across our channels.
These include:
Email Marketing
SMS / WhatsApp
Social
Mobile
Ads
Web
Email Marketing at the core, it is expected that the suite of tools cover:
Standard email marketing mechanics, including advanced creation and delivery
Customer profile management and targeting options
Automation and personalisation
Integration options - in particular, with Salesforce and Sitecore
Evaluation and tracking
Support and customer service
Securing an ESP for the next three years will enable us to continue delivering the volume and quality of activity, as well as continue to develop Email Marketing, as a channel, for multiple audiences. A fresh look at the current state of the market will ensure we're using the best fitting ESP for our current and future needs, and budget. In terms of integrations, the chosen provider is expected to integrate directly with Sitecore and Salesforce.
More information
Attachments
-
- RFP - Email Service Provider.docx
- Bidding documents
- RFP Document
-
- LP Goods and Services Agreement (1).docx
- Bidding documents
- Terms & Conditions
-
- Pricing Schedule ESP.xlsx
- Bidding documents
- Pricing Schedule
About the buyer
Contact name
Rob Palmer
Address
2 More London Riverside
LONDON
SE12RR
England
Telephone
020 7234 5687
Website
Share this notice
Closing: 14 February 2020