VoIP Telephone Services

Contract summary

Industry

• IP telephone services - 64215000

Location of contract

CB24 9ZR

Value of contract

£55,000

Procurement reference

T25/001/CHS VoIP Telephone Services

Published date

16 December 2025

Closing date

9 August 2024

Closing time

11:59pm

Contract start date

2 September 2024

Contract end date

1 September 2027

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

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Description

CHS requires a digital telephone system to replace its existing system.

The system needs to be scalable and predominantly softphone working across a number of locations.

Further details are included in the PQQ document.

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More information

Previous notice about this procurement

VoIP Telephone Services

• Opportunity
• Published 10 July 2024, last edited 19 August 2024

Attachments

• CHS PQQ VoIP Service July 2024.docx
• Information on bidders
• PQQ for completion and submission for suppliers who would like to register interest in bidding for this tender

• Disclosure of Interests Certificate - Supplier.doc
• Information on bidders
• Disclosure of Interests Certificate to be completed and returned with the PQQ.

• Tender Specification Document - VoIP July 2024.docx
• Technical specifications
• Specification document
  Contract start date is flexible from September but within the financial year.

• VoIP Telephone Services Q & As 2024 (Edited 30.07.2024).docx
• Clarifications to bidders questions

• Non-Collusion Certificate.docx
• Bidding documents
• Please ensure that you have signed this document and submit it with your tender.

• Invitation To Tender - VoIP July 2024.docx
• Tender notice
• **Edited award date in ITT document 19.08.2024**

Additional text

The PQQ documentation is to be completed and submitted by 19th July 2024. This will be to assist CHS in shortlisting bidders to invite to tender for VoIP Telephone Services.
The Disclosure of interest documentation is also to be completed and returned with the PQQ by 19th July.

Tenders to be submitted by 9th August 2024.

All corresponding emails must have our Tender reference in the email subject: T25/001/CHS VoIP Telephone Services

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Award information

Awarded date

17 September 2024

Contract start date

18 September 2024

Contract end date

17 September 2027

Total value of contract

£23,040

This contract was awarded to 1 supplier.

IP Exchange Ltd

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About the buyer

Contact name

Claire Hughes-Thomas

Address

Endurance House,Chivers Way, Histon
CAMBRIDGE
CB249ZR
England

Email

tenders@chsgroup.org.uk

Website

https://www.chsgroup.org.uk/