Published date: 10 August 2018

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 20 June 2018

Contract summary

Industry

  • Education and training services - 80000000

Location of contract

M2 3HQ

Value of contract

£20,000

Procurement reference

PR2047

Published date

10 August 2018

Closing date

20 June 2018

Contract start date

9 July 2018

Contract end date

19 December 2018

Contract type

Service contract

Procedure type

Open procedure (below threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

The Parliamentary and Health Service Ombudsman (PHSO) wishes to introduce an internal accreditation process for circa 80 senior caseworkers who carry out its investigations into complaints. PHSO has developed a draft framework in house to build on and have completed the recruitment of a training team to take on initial anticipated internal assessor and lead trainer roles. PHSO has the longer term objective of converting the internal scheme to an external scheme.

We have already launched a comprehensive role ready and professional skills training programme for all staff to support ever greater standard of quality casework.

The objective of this procurement is to appoint an accreditation consultant on a temporary basis, to lead and deliver the various elements which will make up the implementation of PHSO's internal accreditation (non UK qualification) framework and programme for senior caseworkers. This will be to a level that would be transferable to a nationally accredited qualification at a later date if required.

Please see attached Invitation to Tender document for detailed information including specification and instructions on submitting a tender.

More information

Previous notice about this procurement

Accreditation Consultancy Services

  • Opportunity
  • Published 14 June 2018, last edited 14 June 2018

Attachments

Award information

Awarded date

9 July 2018

Contract start date

16 July 2018

Contract end date

16 December 2018

Total value of contract

£18,650

This contract was awarded to 1 supplier.

Ruth Matthews

Address

Telford

Reference

None

Value of contract

£18,650

Supplier is SME?

Yes

Supplier is VCSE?

No

About the buyer

Contact name

Chris Jones

Address

Citygate
Mosley Street
Manchester
M2 3HQ
England

Telephone

03000611571

Email

chris.jones@ombudsman.org.uk

Website

www.ombudsman.org.uk