Published date: 9 March 2022

Last edited date: 31 March 2022

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.

Closing: 18 May 2022, 3pm

Contract summary


  • Software package and information systems - 48000000

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

United Kingdom

Value of contract


Procurement reference

G-Cloud 13 Lot 4

Published date

9 March 2022

Closing date

18 May 2022

Closing time


Contract start date

21 October 2022

Contract end date

20 October 2024

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?


Contract is suitable for VCSEs?



Lot 4 is designed for customers to further compete their requirements for Cloud Support Services to help them transition to cloud software or hosting services, as per the following categories:

Suppliers must have capability to provide services in all of the following capabilities;

Planning - the provision of planning services to enable customers to move to cloud software and/or hosting services;
Setup and Migration- the provision of setup and migration services which involves the process of consolidating and transferring a collection of workloads. Workloads can include emails, files, calendars, document types, related metadata, instant messages, applications, user permissions, compound structure and linked components.
Security services - Maintain the confidentiality, integrity and availability of services and information, and protect services against threats.
Quality assurance and performance testing - Continuously ensure that a service does what it's supposed to do to meet user needs efficiently and reliably.
Ongoing support - Support user needs by providing help before, during and after service delivery.

More information



About the buyer

Contact name

The Minister for the Cabinet Office acting through Crown Commercial Service


9th Floor, The Capital, Old Hall Street
L3 9PP


+44 3450103503