Published date: 26 February 2020

Last edited date: 26 February 2020

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 5 March 2020

Contract summary

Industry

  • Information technology services - 72222300

Location of contract

Any region

Value of contract

£25,000

Procurement reference

2020/01

Published date

26 February 2020

Closing date

5 March 2020

Contract start date

1 August 2020

Contract end date

31 July 2023

Contract type

Not specified

Procedure type

Single tender action (below threshold)

A direct contract with a single supplier, without competition.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

St Helens Chamber is seeking a provider to supply Sage 200 Support and Sicon WAP support.

This contract is to work alongside St Helens Chamber's in house IT team to provide both Sage Support and Application Management.

We are currently reviewing all of our systems and trying to implement improvements and efficiencies wherever we can.

As part of this we are looking very closely at the support we have in place for our systems. We want to ensure that we have the best support possible in place which reduces the considerable amount of time we are spending internally on system support issues. This will enable us to concentrate our resources on delivering our services to our members and customers.

We are looking for proactive support, meaning support from a company that understands how we work and comes forward with suggestions of how we can better use the modules we have and identify other modules or add-ons that would help us improve processes and implement efficiencies.

Full Support requirements can be found in the IIT document.

More information

Attachments

Additional text

Answers to all submitted questions will be published here on 6th March 2020

About the buyer

Contact name

Nadeem Aslam

Address

Salisbury Street,Off Chalon Way
ST HELENS
WA101FY
England

Telephone

01744 742000

Email

purchasing@sthelenschamber.com

Website

https://www.sthelenschamber.com/business/opportunities/8977-invitation-to-tender-st-helens-chamber-sage-sicon-wap-application-support