Published date: 14 September 2020

Last edited date: 2 November 2020

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 22 April 2020, 12am

Contract summary

Industry

  • Call centre - 79512000

Location of contract

United Kingdom, Isle of Man, Channel Islands

Value of contract

£4,000,000

Procurement reference

CCZZ20A35.

Published date

14 September 2020

Closing date

22 April 2020

Closing time

12am

Contract start date

23 April 2020

Contract end date

31 July 2020

Contract type

Service contract

Procedure type

Single tender action (below threshold)

A direct contract with a single supplier, without competition.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

DHSC - Testing Contact Centre

More information

Attachments

Award information

Awarded date

22 May 2020

Contract start date

22 May 2020

Contract end date

31 July 2020

Total value of contract

£4,000,000

This contract was awarded to 1 supplier.

Teleperformance Ltd

Address

Spectrum Building, Bond Street BS1 3LG Bristol England

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

Crown Commercial Service on behalf of Department of Health and Social Care : Department of Health and Social Care

Address

Floor 9, The Capital Building, Old Hall Street
Liverpool
L3 9PP
England

Telephone

3450103503

Email

supplier@crowncommercial.gov.uk

Website

https://www.gov.uk/government/organisations/crown-commercial-service