Published date: 21 March 2017

This notice was replaced on 16 November 2017

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Awarded contract (published 16 November 2017)

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Contract summary

Industry

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

Any region

Value of contract

£1,000,000,000 to £3,000,000,000

Procurement reference

RM3804

Published date

21 March 2017

Closing date

27 April 2017

Contract start date

21 August 2017

Contract end date

21 August 2021

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Crown Commercial Service as the Contracting Authority is putting in place a Pan Government Collaborative
Framework Agreement for use by UK public sector bodies identified at VI.3 (and any future successors to these
organisations), which include Central Government Departments and their Arm's Length Bodies and Agencies,
Non Departmental Public Bodies, NHS bodies and Local Authorities.
The above Public Sector Bodies have a need for a technology service Framework Agreement, which will deliver
local, regional and national technology services for the range of service outlined below.
The agreement will include but not be limited to the following technology support services:
- Hardware management and support,
- Software management and support,
- Network management and support,
- Data management,
- Enterprise security (Security Operations Centre - SOC services),
- Technology service discovery,
- Technology service disaggregation,
- Transition and transformation of existing technology services,
- Technology strategy and service design.
The Services covered by this Procurement have been sub-divided into 4 Lots, namely:
Lot 1 - Technology Strategy and Services Design,
Lot 2 - Transition and Transformation,
Lot 3 - Operational Services.
a - End User Services,
b - Operational Management,
c - Technical Management,
d - Application and Data Management.
Lot 4a - Programmes and Large Projects: Official Security Level.
Lot 4b - Programmes and Large Projects: above Official Security Level (Secret and Top Secret).
Bidders have the opportunity to bid for all or a combination of Lots 1 to 3. You will be eligible for a place on Lot
4a if you have been successful on all of Lots 1, 2 and 3 (including all of a, b, c and d).
You will be eligible for a place on Lot 4b if you have been successful on all Lots 1, 2 and 3 (including all of a, b, c
and d) and passed the additional security requirements.
Crown Commercial Service reserves the right for an electronic auction to be held by contracting authority(s)
during further competition among the parties to the Framework Agreement(s).

More information

Attachments

Additional text

This procurement will be managed electronically via the Crown Commercial Service's e-Sourcing Suite. To
participate in this procurement, participants must first be registered on the e-Sourcing Suite.
If you have not yet registered on the eSourcing Suite, this can be done online at https://
gpsesourcing.cabinetoffice.gov.uk by following the link 'Register for CCS eSourcing'. Please note that, to
register, you must have a valid DUNS number (as provided by Dun and Bradstreet) for the organisation which
you are registering, who will be entering into a contract if invited to do so. Full instructions for registration and
use of the system can be found at https://www.gov.uk/government/publications/esourcing-tool-guidance-for-
suppliers
Once you have registered on the eSourcing Suite, a registered user can express an interest for a specific
procurement. This is done by emailing ExpressionOfInterest@crowncommercial.gov.uk
Your email must clearly state: the name and reference for the procurement you wish to register for; the name of
the registered supplier; and the name and contact details for the registered individual sending the email. Crown Commercial Service will process the email and then enable the supplier to access the procurement online
via the e-Sourcing Suite. The registered user will receive a notification email to alert them once this has been
done.
As a user of the e-Sourcing Suite you will have access to the Emptoris messaging service which facilitates all
messages sent to you and from you in relation to any specific RFX event. Please note it is your responsibility to
access these messages on a regular basis to ensure you have sight of all relevant information.
For technical assistance on use of the e-Sourcing Suite please contact Crown Commercial Service Support
Desk email: eEnablement@crowncommercial.gov.uk
Responses must be published by the date in IV.3.4.

About the buyer

Address

Rosebery Court
St Andrews Business Park
Norwich
NR7 0HS
England

Telephone

0345 0101 3503

Email

supplier@crowncommercial.gov.uk

Website

www.gov.uk/ccs