Published date: 23 September 2025

Last edited date: 24 September 2025

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 11 August 2025, 12am

Contract summary

Industry

  • Development software package - 48983000

Location of contract

North East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East, South West, Wales

Value of contract

£324,000

Procurement reference

CCTS25B36.

Published date

23 September 2025

Closing date

11 August 2025

Closing time

12am

Contract start date

18 August 2025

Contract end date

17 August 2028

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Request for a new ITSM tool via G-Cloud.\r
HaloITSM Enterprise Subscription with 100 Licences. Subscription based on a 3+1 contract term. Contract to include "HaloITSM Tailored Professional Service Bundle" delivered by certified HaloITSM implementation

More information

Attachments

Award information

Awarded date

5 September 2025

Contract start date

18 August 2025

Contract end date

17 August 2028

Total value of contract

£274,000

This contract was awarded to 1 supplier.

HALO SERVICE SOLUTIONS LTD

Address

Cartref, Bonar Bridge IV24 3AR Ardgay United Kingdom

Reference

None

Supplier is SME?

Yes

Supplier is VCSE?

No

About the buyer

Contact name

Crown Commercial Service on behalf of Crown Commercial Service : Cabinet Office

Address

Floor 9, The Capital Building, Old Hall Street
Liverpool
L3 9PP
England

Telephone

3450103503

Email

supplier@crowncommercial.gov.uk

Website

https://www.gov.uk/government/organisations/crown-commercial-service