Published date: 2 November 2015

This notice was replaced on 2 November 2015

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Awarded contract (published 23 April 2021)

Awarded contract - This means that the contract has been awarded to a supplier.


Contract summary

Industry

  • Networking, Internet and intranet software package - 48200000

  • Database and operating software package - 48600000

  • Information systems and servers - 48800000

    • Software programming and consultancy services - 72200000

    • Internet services - 72400000

Location of contract

Any region

Value of contract

£3,000,000 to £5,000,000

Procurement reference

ITT60042

Published date

2 November 2015

Closing date

27 November 2015

Contract start date

1 April 2016

Contract end date

31 March 2021

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

The following services are required by the Health Research Authority, an Arm's Length Body of the Department of Health:

Systems/Portals/Sites
There are two principal systems, IRAS and HARP, and six supplementary systems/portals/sites that will be covered by the service:
1)IRAS: a web based system for applying for the permissions and approvals for health and social care/ community care research in the UK.
2) HARP: a web based management information system used by the HRA, the Social Care REC and the Devolved Administrations for all research ethics applications that require NHS REC review. HARP is used to manage the process of booking applications onto REC committees; recording and measuring the time taken to award decisions, produce correspondence, manage meetings and contacts, and produce research summaries.
HARP is also used to manage the HRA Approval process.
3) CAG (Assessment Review Portal): a web based management information system used by the HRA for all CAG applications. CAG is used to store application documents, manage the recording and measuring time taken to award decisions, produce correspondence, and manage meetings and contacts.
4) TOPS: a web based management information system managed by the HRA that aims to prevent participants from taking part too frequently in trials of new medicines.
5) HRA Approval Portal: links to HARP and allows non-HRA staff to view study data and associated documentation.
6) Committee Members Portal: links to HARP and allows REC Committee Members to view study data and associated documentation.
7) Decisions Tool Website: static web page containing information/guidance relating to IRAS.
8) GFI: an intermediary system designed to allow full electronic submission between IRAS and external systems by providing a set of web services.

Services to be provided will include:
Custom software development
Technical architecture management, including software architecture design
Production, maintenance and enhancement of Technical documentation
Software QA & QC
Software development process management
Software project management
Issue tracking and task management software (JIRA or equivalent) hosting
Development and testing environment provision and management
Software deployment management
24/7 Windows server support and maintenance
Microsoft Internet Information Services administration.
Firewall management
Provision, management and maintenance of source control (Microsoft TFS) infrastructure
1st line help desk support
Helpdesk VoIP/telephony infrastructure
2nd and 3rd line support
Systems availability monitoring
SQL Server database administration and performance tuning
Additional professional services as required on an ad hoc basis

Please refer to the procurement documents for further details.

More information

Attachments

Links

Additional text

Please refer to tender documentation and the notice published in the OJEU for further information on this requirement. This entry on Contracts Finder contains summary information only.

The deadline for questions which is 13 November, 2015 at 14:00.

This procurement exercise will be completed via the Department of Health's eTendering portal, the Business ManagementSystem ("BMS") Visit https://www.gov.uk/government/organisations/department-of-health/about/procurement to register on BMS and download instructions on how to respond to this opportunity. All final responses must be submitted using BMS. The BMS reference number for this exercise is 60042.

The Health Research Authority (HRA) is an arm's length body of the Department of Health (DH). The HRA is tendering for this requirement with support from DH commercial resources, including the use of DH e-tendering systems For the avoidance of doubt, the Contracting Authority for the purposes of this tendering exercise is the Health Research Authority.

The Authority reserves the right to terminate the procurement process (or part of it), to change the basis of and the procedures for the procurement process at any time, or to procure the subject matter of the contract by alternative means if it appears that it can be more advantageously procured by alternative means. The Authority may, at its sole discretion, modify the ITT by amendments in writing; extend the deadline for receipt of Tender Responses; or open one or more additional rounds of tendering.

The most economically advantageous or any tender will not automatically be accepted.

The Transfer of Undertakings (Protection of Employment) Regulations 2006 (SI 2006/246) does not apply to this procurement as the services are currently provided by an organisation based in Bulgaria. The current service provider has confirmed that staff who currently perform the service will be redeployed and would not transfer to a new provider of the Services.

Award information

Awarded date

24 February 2016

Contract start date

1 April 2016

Contract end date

31 March 2021

Total value of contract

£3,722,400

This contract was awarded to 1 supplier.

BGO Media Ltd

Address

BGO Media Ltd.
fl. 10, 159 “Tzar Boris III”
Blvd.Sofia
1618
BULGARIA

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No

Attachments

About the buyer

Contact name

Rick Webb

Address

Department of Health, 2W53 Quarry House
Quarry Hill
Leeds
LS27UE
England

Email

rick.webb@dh.gsi.gov.uk