Published date: 21 June 2022

Last edited date: 19 December 2023

Closed early engagement


Closing date: 12 July 2022

Contract summary

Industry

  • Call centre - 79512000

  • Miscellaneous business-related services - 79990000

Location of contract

SW1H 0EU

Procurement reference

CF-0906900D0O000000rwimUAA

Published date

21 June 2022

Closing date

12 July 2022

Contract type

Service contract

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

The Department of Health and Social Care is looking to appoint a competent provider to deliver a signposting Speak up helpline and online tool for NHS and social care workers.

Intended contract term: 12 months with the option to extend for up to 24 months.

Estimated contract value (including extensions): £162,530 (plus £200,000 as maximum value of a potential variation in years 2 & 3 of the contract, excluding VAT. Therefore, possible total value for the duration of the contract £362,530

The DHSC is issuing this early engagement to seek information and feedback from the market on the specifications and approach for this project.

For avoidance of doubt this is not a call for competition, the purpose is to advise the market on the forthcoming DHSC procurement and seek feedback from the market that may inform the final specification and/or procurement approach to the services. This market engagement process do not form part of the formal procurement process. When the formal procurement process commences any supplier may join the competition and all supplier bids will be evaluated on the same basis.

A Market Consultation Questionnaire and draft Specifications are attached to this notice.

The completed questionnaire can be returned via email ccsinbox@dhsc.gov.uk  quoting 'Speak Up'. The deadline to submit the questionnaire: no later than 12th July 2022, 5pm.

More information

Previous notice about this procurement

Speak Up Helpline

  • Early engagement
  • Published 21 June 2022

Attachments

About the buyer

Contact name

Julia Kirk

Address

39 Victoria Street
London
SW1H 0EU
GB

Telephone

02079723405

Email

julia.kirk@dhsc.gov.uk