Published date: 26 July 2021

This notice was replaced on 26 July 2021

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Opportunity (published 26 July 2021, last edited 26 July 2021)

Closed future opportunity - This means that a potential contract has passed its approach to market date. A buyer can choose to consider any supplier interest or convert this notice into an opportunity ready for live procurement.


Contract summary

Industry

  • Health services - 85100000

Location of contract

London

Value of contract

£1,200,000 to £1,400,000

Procurement reference

SWL CCG/Kingston/Minor Illness Service - July2021

Published date

26 July 2021

Approach to market date

22 July 2021

Contract start date

20 September 2021

Contract end date

30 September 2024

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

• To provide a booked minor illness service for local residents to include residents of Kingston, Richmond and East Elmbridge. This includes adults and children.

• To provide 10 hours of bookable appointments, 7 days per week.
• To provide a minimum of 4 face to face appointments per hour
and 6 telephone consultations per hour
• To be set up to receive referrals streamed via NHS 111 into a
booked appointment.
• To provide a workforce which has the experience and
competence to manage patients presenting with symptoms of
minor illness
• To provide a governance framework to ensure that the service
provided is of a high standard, that the staff are suitably
experienced, trained and accredited, that risk management
processes are in place and that a robust process for escalation is
managed and monitored.

The scope of practice in the community urgent treatment service (CUTS) is to see and treat minor illness in adults and children and will cover the catchment area of residents who attend Kingston Hospital, predominately but not exclusively the residents of Kingston, Richmond and East Elmbridge.

• Adults and Children with minor illness
• Adults and Children with a problem that may need further investigation, or observation, but who are not regarded as requiring the ED.

• open for a minimum of 10 hours per day Monday - Sunday including bank holidays ( opening times to reflect demand and to be flexible)
• Three bookable slots per hour on average
• provide both pre-booked and same day appointments available
for direct booking from NHS 111.

Provide appointments for both GP registered and non registered patients

• must have systems in place to offer booked appointments to
patients by a single phone call to NHS 111
• must be able to issue prescriptions, and e-prescriptions where
appropriate for the care being provided for their appointment.
• must be able to signpost patients to a local mental health advice
and services and links to community-based crisis services.
• must have a protocol in place to manage critically ill and injured
adults and children who present at the service.
• must ensure there is equipment available to commence
resuscitation if required prior to an ambulance arriving on scene
and this equipment must be compliant with Resuscitation
Council (UK) guidelines
• must ensure at least one member of staff trained in adult and
paediatric resuscitation must be present at all times.

This Notice invites expressions of interest through completion of the attached Market Engagement Questionnaire to establish interest to provide this service.

This contract wil be awarded by Kingston Hospital with the support of South West London CCG

More information

Spend profile

This table displays the spend profile of the notice
Financial year Budget
2021/2022 £200,000
2022/2023 £400,000

Attachments

Additional text

The current commissioning timetable involves an assumed competitive procurement to take place as early as August 2021, following this market engagement phase which seeks to identify and prepare providers to participate.

***TO EXPRESS YOUR INTEREST in this opportunity, you are invited to complete and return a brief Market Engagement Questionnaire (MEQ) by 16.00 on 6th August 2021

Please respond by email to susan.shaw25@nhs.net with the email subject heading "Market engagement Response - Minor Illness Service in Kingston"

The contracting authority may make direct contact with any providers expressing an interest to determine the subsequent level of interest and to validate the commissioning assumptions of ahead of any procurement process. This may include sharing of latest / finalised service specification and commercial model.

About the buyer

Contact name

Susan Shaw

Address

Broadway
SALFORD
M502UW
England

Email

susan.shaw25@nhs.net