Published date: 06 February 2019

Closing date: 28 February 2019

Contract summary


  • Investigation services - 79720000

Location of contract


Value of contract

£0 to £60,000

Published date

06 February 2019

Closing date

28 February 2019

Contract start date

25 March 2019

Contract end date

25 March 2021

Contract is suitable for SMEs?


Contract is suitable for VCSEs?



The final date and time for the submission of bids is Thursday 28th February 2019 at 11:00 DO NOT apply directly to the buyer. All tender information MUST be submitted through the CCS eSourcing Portal. Brief Description of Requirement - The Office for Product Safety and Standards (" the Office") was created in January 2018 by the Department for Business, Energy and Industrial Strategy (BEIS), and takes forward the work of the previous Regulatory Delivery directorate. Responsibilities of the Office include:
• Giving detailed advice on the interpretation of safety related regulations and sits on many standards making committees.
• Responding to incidents where the safety of a consumer product is called into question.
• Offering policy advice to HMG on product safety issues.
• Enforcement of a wide range of other product standards and regulations, including WEEE, RoHS, Ivory and Conflict Mineral regulations.
• Support of businesses through an expanded "Primary Authority" scheme to act as a single point of information for a wide variety of regulations impacting business.
• The work of the former national Measurement Organisation is also within the Office, which brings a world class test and measurement capability.
This project is part of the BEIS Office for Product Safety and Standards National Capacity development for product safety enforcement. We currently have no capacity for online enforcement and whilst we develop this, we will be procuring an external organisation to deliver this capacity on a call off contract for a period of 24 months.
Please ensure you review all attached information to ensure a full understanding of this requirement. All attachments can be found with the RFx attachments tab within the Emptoris System. This contract will be awarded based on the evaluation criteria set out in the ITQ document. How to Apply As part of the strategic alliance between UK Shared Business Services Ltd (UK SBS) and Crown Commercial Service (CCS), UK SBS will be using the CCS eSourcing Suite for this procurement. To register on the CCS eSourcing portal please follow the details contained within the Additional Information section of this notice. If you are already registered on the CCS eSourcing portal and wish to register your interest in this opportunity please email; Your email must clearly state: • the name and reference for the procurement you wish to register for; • the name of the registered Bidder; • the name and contact details for the registered individual sending the email. Please disregard any content in this notice that requests your organisation "to apply directly to the buyer" as this unfortunately a system generated error, that is outside of the Contracting Authorities control.

About the buyer

Contact name

Laura Goodhall


Polaris House
North Star Avenue


01793 867005


Other information



CS18080 S1 - Services purchasing contract 05 02 19.doc

Bidder Training

Bidder Training.pdf

Bidder logging into Emptoris for the first time

Bidder - Logging into Emptoris for the first time.pdf

ITQ Questions

CS18080 ITQ Invitation to Quote questions 06 02 19.pdf

ITQ document

CS18080 ITQ Invitation to Quote 06 02 19.pdf

Price Schedule

CS18080 - Online Investigation Resilience - Price Schedule 06 02 19.xlsx


All submissions will be assessed in accordance with the Public Contracts Regulations 2015, for procurement values that exceed Regulation 5 (Threshold amounts)

Responses must be received by the date in the bid documents.

Responses received outside or concurrently using the eSourcing process will not be accepted or considered further for this opportunity.

How to Register on the CCS eSourcing Suite

Full details of this opportunity can be found on the e-sourcing portal please follow instructions below. If you have not yet registered on the eSourcing Suite, this can be done online at by following the link 'Register for CCS eSourcing'.

Please note that, to register, you must have a valid DUNS number (as provided by Dun and Bradstreet) for the organisation which you are registering, who will be entering into a contract if invited to do so.

Once you have registered on the eSourcing Suite, a registered user can express an interest for a specific procurement. This is done by emailing

Your email must clearly state:
• name and reference for the procurement you wish to register for;
• name of the registered Bidder;
• name and contact details for the registered individual sending the email.

Crown Commercial Service will process the email and then enable the Bidder to access the procurement online via the e-Sourcing Suite. The registered user will receive a notification email to alert them once this has been done. The Sourcing documents can then be accessed on the eSourcing Suite at: using the instructions detailed in the Specification documents within Contracts Finder.
As a user of the e-Sourcing Suite you will have access to Emptoris email messaging service which facilitates all messages sent to you and from you in relation to any specific RFX event.

Please note it is your responsibility to access these emails on a regular basis to ensure you have sight of all relevant information.

For technical assistance on use of the e-Sourcing Suite please contact Crown Commercial Service Helpdesk: Telephone: 0345 010 3503

Training documents to support Bidders to utilise Emptoris CCS eSourcing are available in the Contracts Finder Tender documents section.

About UK Shared Business Services

UK Shared Business Services Ltd (UK SBS) brings a commercial attitude to the public sector; helping our customers improve efficiency, generate savings and modernise.

Our broad range of expert services is shared by our customers. This allows our customers the freedom to focus resources on core activities; innovating and transforming their own organisations.

For full details of our partner base please review the following link:

How to apply

Please apply directly to the buyer using the contact details provided, or follow the instructions given in the notice description or information section.

Closing date: 28 February 2019