Published date: 10 January 2023

Last edited date: 25 January 2023

This notice was replaced on 13 March 2023

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Awarded contract (published 13 March 2023)

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Contract summary

Industry

  • Administration software package - 48219300

  • Contact management software package - 48333000

  • Customer Relation Management software package - 48445000

    • Database software package - 48611000

Location of contract

South West

Value of contract

£25,000 to £40,000

Procurement reference

SEETEC/RefMS - 01/23

Published date

10 January 2023

Closing date

31 January 2023

Closing time

5pm

Contract start date

28 February 2023

Contract end date

31 March 2025

Contract type

Service contract

Procedure type

Open procedure (below threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

Seetec is seeking to establish an Agreement for customer referral management software to support the organisation in the delivery of its Multiply contract which is a project funded by the UK Government through the UK Shared Prosperity Fund.

This is led and managed by Seetec. This project offers support to people who need to improve their numeracy skills, including those with disabilities and with a focus on geographies underserved by existing provision. 75 volunteer champions will be recruited to engage others onto the project where they will receive a numeracy assessment and be referred to courses with further education providers. ("The Agreement")

Seetec has secured funding to deliver 'Cornwall Counts', the Multiply project, as part of the Cornwall Good Growth agenda.

Seetec is seeking a supplier to provide customer referral management software and support for this project.

The software will enable Seetec and its partner organisations to record participants' details and refer them to other numeracy providers.

The software will be able to record outputs in real time related to participant demographics (incl. but not limited to geography, disability status), referral number, referral source and distance travelled assessment

Further details, including how to submit a response, can be found in the attached 'RFQ Seetec -RefMS services v3' Word document

More information

Attachments

  • Cornwall Multiply - FAQ's_v1.2_FINAL.docx
  • Bid submission documents
  • The Q&A / Clarifications document is being provided in order to ensure that there is additional information available to prospective suppliers / responders to this RFQ, as the details below provide an enhancement and development to the Specification provided in Schedule 1 of the RFQ document

About the buyer

Contact name

ANDREW JARVIS

Address

75-77 Main Road
Hockley
SS5 4RG
United Kingdom

Telephone

+447548096689

Email

AndrewJ.Jarvis@pluss.org.uk