Published date: 10 December 2020
This notice was replaced on 10 December 2020
This notice does not contain the most up-to-date information about this procurement. The most recent notice is:
Awarded contract (published 10 December 2020)
Awarded contract - This means that the contract has been awarded to a supplier.
Contract summary
Industry
Sound recordings - 32353000
Location of contract
East of England
Value of contract
£50,000
Procurement reference
CAMBDC001-DN506302-92899746
Published date
10 December 2020
Closing date
5 November 2020
Closing time
12pm
Contract start date
1 December 2020
Contract end date
30 November 2023
Contract type
Service contract
Procedure type
Open procedure
Any interested supplier may submit a tender in response to an opportunity notice.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
Yes
Description
Cambridge City Council require a managed service for our contact centre's messaging and music on hold to cover the below:
# Designated & Experienced Account Management
# Dedicated & Experienced Studio Help Desk
# Highly Efficient turn-around of Orders < 3 working days with emergency turn around as required
# Professional Voice Artists
# High Quality Recordings to Contact Centre Standards
# Secure Delivery of Recordings via FTP
# Guaranteed Voice Availability
# Access to, and use of, non-copyright Music on Hold
More information
Previous notice about this procurement
Cambridge City Council - On-hold Music Services 2020
- Opportunity
- Published 22 October 2020
Links
Award information
Awarded date
9 December 2020
Contract start date
10 December 2020
Contract end date
30 November 2023
Total value of contract
£50,000
This contract was awarded to 1 supplier.
Premier Business Audio
Address
RG28 7PF
Reference
None
Supplier is SME?
Yes
About the buyer
Contact name
Lesley-Ann George
Address
Cambridge City Council
Guildhall
Cambridge
CB2 3QJ
United Kingdom
Telephone
+44 1223458178
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