Published date: 10 December 2020

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 5 November 2020, 12pm

Contract summary

Industry

  • Sound recordings - 32353000

Location of contract

East of England

Value of contract

£50,000

Procurement reference

CAMBDC001-DN506302-92899746

Published date

10 December 2020

Closing date

5 November 2020

Closing time

12pm

Contract start date

1 December 2020

Contract end date

30 November 2023

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

Cambridge City Council require a managed service for our contact centre's messaging and music on hold to cover the below: \r
# Designated & Experienced Account Management \r
# Dedicated & Experienced Studio Help Desk \r
# Highly Efficient turn-around of Orders < 3 working days with emergency turn around as required \r
# Professional Voice Artists \r
# High Quality Recordings to Contact Centre Standards\r
# Secure Delivery of Recordings via FTP \r
# Guaranteed Voice Availability \r
# Access to, and use of, non-copyright Music on Hold \r

More information

Previous notice about this procurement

Cambridge City Council - On-hold Music Services 2020

  • Awarded contract
  • Published 10 December 2020

Links

Award information

Awarded date

7 December 2020

Contract start date

10 December 2020

Contract end date

30 November 2023

Total value of contract

£50,000

This contract was awarded to 1 supplier.

Premier Business Audio

Address

RG28 7PF

Reference

None

Supplier is SME?

Yes

Supplier is VCSE?

No

About the buyer

Contact name

Lesley-Ann George

Address

Cambridge City Council
Guildhall
Cambridge
CB2 3QJ
United Kingdom

Telephone

+44 1223458178

Email

Lesley-Ann.George@cambridge.gov.uk