Published date: 25 September 2024

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 26 June 2023, 5pm

Contract summary

Industry

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

SW1H 9NA

Value of contract

£710,885,044.45

Procurement reference

tender_366761/1408635

Published date

25 September 2024

Closing date

26 June 2023

Closing time

5pm

Contract start date

30 August 2024

Contract end date

29 August 2034

Contract type

Service contract

Procedure type

Competitive procedure with negotiation (above threshold)

Anyone may ask to participate, but only those who are pre-selected will be invited to submit initial tenders and to negotiate.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

The Authority sought to engage the market to work with the Synergy Programme and its stakeholders to ensure the delivery of a best in class, Value for Money (VfM), shared Human Resources (HR) and Finance service that met the needs of service users.
The Synergy Programme was established to bring together a number of Departments and ALBs in line with the Shared Services Strategy for Government: this includes building a common operating model, establishing Business Process Services (BPS) using one technology and one commercial strategy.
The Synergy Programme comprises the following central Government Departments (Departments) and their ALBs (together the Cluster Departments).
- Ministry of Justice (MoJ);
- Department for Work and Pensions (DWP);
- Department for the Environment, Food and Rural Affairs (DEFRA); and
- Home Office (HO).
The Authority (DWP) is the lead contracting authority for the Synergy Programme.
The prime driver of the Synergy Programme is to drive significant business transformation across the Cluster Departments. The Synergy Programme, together with the successful suppliers will jointly develop a new Common Operating Model (COM) and introduce a new user-centric service including common data standards.
The COM design will continually evolve throughout the five programme delivery phases. As a result, benefits will also continue to evolve over time. This will help identify additional benefits for the Programme and provide more robust data and narrative to justify the current benefits profile.
To meet the objectives of the Synergy Programme the Authority intended to:
- procure and adopt a cloud-based service leveraging the capabilities offered by a Software as-a-Service (SaaS) ERP platform and associated technologies;
- procure a Systems Integration service to enable the transition (and support business change) to the SaaS ERP platform and associated technologies.
The Authority seeks to deliver value and efficiency across all transaction services, including the separation of technology from service centres.
The COVID pandemic, and the challenging fiscal environment that followed as a result, has heightened the drive and need for more effective and efficient delivery by all Government Departments. Key to this ambition is the ability to capture, manage and improve the quality of Finance and HR (Human Resources) data to enable better informed decisions. The Synergy Programme will drive significant business transformation across four major Departments in support of this ambition. Additionally, the government has set ambitious objectives to put sustainability at the heart of our government services. Greening government: ICT and digital services strategy 2020 to 2025 - GOV.UK (www.gov.uk ) and Greening Government Commitments 2021 to 2025 - GOV.UK (www.gov.uk)
https://www.gov.uk/government/publications/greening-government-ict-and-digital-servicesstrategy-2020-2025
The Cluster Departments have circa 250,000 employees between them

More information

Attachments

Award information

Awarded date

30 August 2024

Contract start date

30 August 2024

Contract end date

29 August 2034

Total value of contract

£710,885,044.45

This contract was awarded to 2 suppliers.

IBM UNITED KINGDOM LIMITED

Address

P.O. Box 41, North Harbour, Portsmouth, Hants, PO6 3AU

Reference

Companies House number: 00741598

Supplier is SME?

No

Supplier is VCSE?

No

Oracle Corporation UK Limited

Address

Oracle Parkway, Thames Valley Park (TVP), Reading, Berkshire RG6 1RA

Reference

Companies House number: 01782505

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Address

Caxton House, Tothill Street
London
SW1H 9NA
England

Email

aikaterini.morgan@dwp.gov.uk