Published date: 23 September 2024
Awarded contract - This means that the contract has been awarded to a supplier.
Contract summary
Industry
IT services: consulting, software development, Internet and support - 72000000
Location of contract
SW1P 4DR
Value of contract
£249,204
Procurement reference
tender_465985/1407208
Published date
23 September 2024
Closing date
16 September 2024
Closing time
11:59pm
Contract start date
25 September 2024
Contract end date
24 September 2025
Contract type
Service contract
Procedure type
Call-off from a framework agreement
A mini-competition or direct purchase from a pre-established framework agreement.
Contract is suitable for SMEs?
No
Contract is suitable for VCSEs?
No
Description
Annual Support Contract. Renewal of Microsoft Premium Support contract.This is an annual support contract which covers all Microsoft software and provides us with access to the Microsoft technical resources to resolve any reactive issues and pro-actively manage our Microsoft estate. Which also provides us with training and knowledge (chalk and talk is one of them). Which comes under our proactive services. This also gives us Problem Resolution Support - where we feel Microsoft product has caused a problem - onsite support is given and escalation assistance.
More information
Award information
Awarded date
20 September 2024
Contract start date
25 September 2024
Contract end date
24 September 2025
Total value of contract
£249,204
This contract was awarded to 1 supplier.
Microsoft Limited
Address
Microsoft Campus, Thames Valley Park, Reading, RG6 1WG United Kingdom
Reference
No reference - other
Supplier is SME?
No
Supplier is VCSE?
No
About the buyer
Contact name
Jason Thrupp
Address
Great Minster House
London
SW1P 4DR
England
Telephone
07584887191
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Closing: 16 September 2024, 11:59pm
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