UCR Entity Resolution

Contract summary

Industry

• IT services: consulting, software development, Internet and support - 72000000

Location of contract

SW1A 2BQ

Value of contract

£1,998,161

Procurement reference

SR1933153589

Published date

3 January 2025

Closing date

28 June 2024

Closing time

11:59pm

Contract start date

19 September 2024

Contract end date

18 September 2026

Contract type

Service contract

Procedure type

Call-off from a framework agreement

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

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Description

The UCR Programme's remit is to match and link records for Individuals Personal Tax, for sole traders and organisations VAT, Self-Assessment and Employer Payrolls.
(4 of HMRC's
key strategic heads of duty systems) to form a unique customer
record.
The Match Project, developed and deployed an in-house
Enterprise Matching Tool (EMS) in November 2023. Currently,
this capability allows for matching of individuals (without a
business interest i.e., excluding self-employed individuals) using
designatory customer data along with the key internal identifiers
associated with the individual. EMS Entity resolution does not
currently support the complexities associated with matching
organisational data. Whilst, the in-house capability is able to link
less complex customers/records relating to individuals using First
Name, Last Name, Business Name, Tax Identifier, Address, and
Date of Birth. The requirement for UCR's goes beyond this, not
all heads of duty have an ID that can be linked across systems as
is the case for organisational matching, sole proprietorships,
partnerships.
To develop the in-house capability beyond individuals would
require significant work to address the limited functional features
and encryption enhancements needed. That coupled with the
significant cost to both run and maintain EMS no longer
represents a return on investment. These finding have recently
been presented to Technical Design Authority and a decision
endorsed to replace the Enterprise Matching Tool (EMS) with a
SaaS Entity Resolution Tool. Without an Entity Resolution
capability, we cannot reduce the incidents of low confident
matches, the associated risks and the impact of exceptions to
operational areas.
A SaaS Entity Resolution Tool will address these complexities and
leave behind a future proof strategic capability through the UCR
Programme that can deliver a performant, saleable and
extendable matching service that can provide a view of complex
corporate structures and legal entities e.g. Legal entity for a
corporate's capital gains taxes might be different to the same
corporations but different legal entities VAT. This activity can
only be completed using an Entity resolution capability that goes
beyond the current capability within Enterprise Matching Service
(EMS), the solution developed in house. Effective Entity
resolution will also support the business in addressing current
challenges faced by the Operational Areas relating to Exceptions.
Whilst a human can likely look at records from different sources
and determined if they refer to the same product or not, this is
not scalable across all records and the complexity increases
quickly with more and larger datasets increasing resourcing
pressure on operational areas. Effective Entity Resolution will
work by reducing the instances of inconsistent matches, false
negatives and false positives and derive canonical entities in a
systematic and scalable way.

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More information

Attachments

• RM6259-Framework-Schedule-6-Order-Form-and Schedules REDACTED TEXT.docx
• Signed contract

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Award information

Awarded date

19 September 2024

Contract start date

19 September 2024

Contract end date

18 September 2026

Total value of contract

£1,998,161

This contract was awarded to 1 supplier.

Quantexa Limited

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About the buyer

Contact name

Mohammed Ziaull Hussain

Address

100 PARLIAMENT STREET
LONDON
SS991AA
England

Telephone

07890432803

Email

mohammed.hussain4@hmrc.gov.uk