Published date: 10 December 2025

Last edited date: 16 December 2025

Closed early engagement


Closing date: 19 December 2025

Contract summary

Industry

  • Information technology services - 72222300

Location of contract

FY4 5ES

Procurement reference

CF-0011700DQH00000FUqLV2A1

Published date

10 December 2025

Closing date

19 December 2025

Contract type

Service contract

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

DWP has a requirement for a lightweight, scalable, and cost-effective CRM solution that can meet defined functional needs, without the complexity, footprint, or costs associated with organisation-wide CRM deployments.

Please see further details and information required within the attachment.

*UPDATE 16/12/2025 - Inclusion of attachment containing clarification question responses**

More information

Previous notice about this procurement

JCS CRM tool

  • Early engagement
  • Published 10 December 2025

Attachments

About the buyer

Contact name

Commercial Team

Address

Peel Park, Brunel Way
Blackpool
FY4 5ES
GB

Email

cddigital.ucwa@dwp.gov.uk