Published date: 10 December 2025

This notice was replaced on 10 December 2025

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Early engagement (published 10 December 2025, last edited 16 December 2025)

Open early engagement - This means that a procurement idea is currently active, it is in the early stage of development and judging interest from potential suppliers.


Contract summary

Industry

  • Information technology services - 72222300

Location of contract

FY4 5ES

Procurement reference

CF-0011700DQH00000FUqLV2A1

Published date

10 December 2025

Closing date

19 December 2025

Contract type

Service contract

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No


Description

DWP has a requirement for a lightweight, scalable, and cost-effective CRM solution that can meet defined functional needs, without the complexity, footprint, or costs associated with organisation-wide CRM deployments.

Please see further details and information required within the attachment.


More information

Attachments


How to apply

Follow the instructions given in the description or the more information section.


About the buyer

Contact name

Commercial Team

Address

Peel Park, Brunel Way
Blackpool
FY4 5ES
GB

Email

cddigital.ucwa@dwp.gov.uk