Published date: 22 February 2018

Last edited date: 22 February 2018

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 24 April 2015

Contract summary

Industry

  • Banking and investment services - 66100000

  • Administrative housing services - 75123000

Location of contract

Any region

Value of contract

£0

Procurement reference

CPD/004/109/019

Published date

22 February 2018

Closing date

24 April 2015

Contract start date

1 April 2016

Contract end date

31 March 2021

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

The Custodial Scheme was introduced in the Housing Act 2004, which made it mandatory that where a deposit is taken it is appropriately safeguarded by way of tenancy deposit protection schemes and for the establishment of dispute resolution procedures to provide for quick access to justice. These arrangements apply to all assured shorthold tenancies.

The requirement covers the management and administration of the Custodial Tenancy Deposit Protection Scheme including:
- creating new business and, for the Legacy Pool, transitioning and managing the existing deposits from the current provider;
- having in place a robust IT infrastructure capable of storing a large amount of data;
- providing a secure and reliable method of holding deposits;
- returning the deposit to tenants at the end of the tenancy;
- providing an Alternative Dispute Resolution (ADR) service to settle disputes between tenants and landlords/agents.

The Service Provider will be required to generate enough interest on deposits to cover their costs. Ideally, they will also be able to generate sufficient interest on deposits to also pay a level of interest to tenants.

The Service Provider will also be expected to ensure that the Scheme can operate successfully in both England and Wales.

The Agreement will be for an initial period of 5 years to 31/03/2021, with an option to extend for 2 years, and then a further option to extend for an additional 1 year.

Deadline for submission of proposals is Friday 24th April 2015, 17:00. Interested suppliers should register with the Bravo Solution e-tendering portal (https://communities.bravosolution.co.uk) in order to access the full set of tender documents and submit a proposal. Guidance on how to register is attached.

More information

Attachments

  • CCN1.zip
  • Signed contract
  • Contract Change Note no.1
  • CCN2.zip
  • Signed contract
  • Contract Change Note no.2

Links

Additional text

For full instructions and documents, please use the link above and follow the registration instructions attached.

Award information

Awarded date

30 July 2015

Contract start date

1 April 2016

Contract end date

31 March 2021

Total value of contract

£0

This contract was awarded to 3 suppliers.

Computershare Investor Services PLC

Address

The Pavilions, Bridgwater Road,
Bristol,
BS13 8AE

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No

Attachments

Tenancy Deposit Solutions Limited

Address

3rd Floor Kingmaker House, Station Road,
New Barnet,
Hertfordshire
EN5 1NZ

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No

Attachments

The Dispute Service Limited

Address

1 The Progression Centre, 42 Mark Road,
Hemel Hempstead,
Hertfordshire
HP2 7DW

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No

Attachments

About the buyer

Address

2 Marsham Street
London
SW1P 4DF
England

Email

joanna.fernandes-lundy@ccs.gsi.gov.uk