Published date: 5 May 2017

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 23 May 2017

Contract summary

Industry

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

Any region

Value of contract

£50,000

Procurement reference

APM SaaS 050517

Published date

5 May 2017

Closing date

23 May 2017

Contract start date

2 July 2017

Contract end date

1 July 2020

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

NICE Digital Services is seeking bids through this invitation to tender to select a supplier to provide:

a. Licenses for a suite of Atlassian Cloud-based software products including JIRA Software, Confluence, Portfolio for JIRA and Hipchat and an associated general support and maintenance package for a period of 3 years from contract award.

b. A set-up and implementation support package which includes the start-up configuration of the software and training for NICE Digital Services employees to allow them to effectively operate the software in an expedited fashion.

c. An ongoing, continuous improvement, call-off contract capped at a number of days to enable Digital Services to request training/workshops to update their knowledge later in the contract, including regular 'health checks' to advise whether the team is optimising their usage of the software

More information

Attachments

About the buyer

Contact name

Barney Wilkinson

Address

10 Spring Gardens
London
SW1A 2BU
England

Email

barney.wilkinson@nice.org.uk