Published date: 21 May 2015

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 8 June 2015

Contract summary

Industry

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

North East

Value of contract

£1

Procurement reference

NEF009

Published date

21 May 2015

Closing date

8 June 2015

Contract start date

1 July 2015

Contract end date

31 December 2020

Contract type

Not applicable

Procedure type

Other:

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

North East Finance requires a single contractor to support and manage its IT systems and networks, including all hardware, operating systems and desktop application software. The contractor will provide a helpdesk and end-user support service for these combined with helpdesk liaison support for applications supported by third-parties. This will also include the management of all user accounts, including the E-mail system, file storage, system security (Firewall/anti-virus) and system backups/recovery.

The contractor must ensure that the network is kept secure while maximising network availability. The contractor will also be responsible for the installation of all hardware and software.

The support service is to cover the entire NEF IT infrastructure (excluding internet lines) including personal computers, any input/output devices, PDA's and networking equipment.

NEF requires that the appointed tenderer must have the ability to securely host the NEF system off site (currently operating a Citrix system with data held in current providers data centre). A Virgin 10Mbps Ethernet Extension swings with 2Mbps managed Internet connectivity used to connect NEF to hosted Citrix and internet, with a BT Business Broadband line in place for back up.

The company currently has needs for the successful service provider to support and host eight members of staff. These staff members are predominantly office based but occasionally work remotely by dialling in to the current server. The ability for this functionality needs to be maintained.

Over the next year there may be a chance that the team could rise from eight members of staff to around twelve. If there is any potential cost implication relating to the increase in staff numbers this should this be split out and shown separately.

The expected hardware populations at the current time are as follows:
Desktop PC's (7); LaptopS (5); Printer/Scanner/Fax (1); Printer (1); PDAs (6)

More information

Attachments

Additional text

Due to technical problems delaying the publication of this opportunity on the Contracts Finder services, the deadline for the submission of tenders has been extended by one week - with the new deadline for submission now being 12 noon on Monday 8th June 2015.

Award information

Awarded date

11 June 2015

Contract start date

1 July 2015

Contract end date

31 December 2020

Total value of contract

£47,000

This contract was awarded to 1 supplier.

IT Professional Services Limited

Address

Axwell House
Waterside Drive
Gateshead
NE11 9HU

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

Alastair Smith

Address

33 Grey Street
Newcastle upon Tyne
NE1 6EE
England

Telephone

+441912112313

Email

alastair.smith@northeastfinance.org

Website

www.northeastfinance.org