Published date: 6 March 2023

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.

Closing: 11 April 2023, 11am

Contract summary


  • Software package and information systems - 48000000

Location of contract


Value of contract

£300,000 to £400,000

Procurement reference


Published date

6 March 2023

Closing date

11 April 2023

Closing time


Contract start date

12 June 2023

Contract end date

11 June 2026

Contract type

Supply contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?


Contract is suitable for VCSEs?



The final date and time for the submission of bids is Tuesday 11th April 2023 at 11:00.

DO NOT apply directly to the buyer.

All tender information MUST be submitted through the Jaggaer eSourcing Portal.

Brief Description of Requirement

STFC's ISIS facility uses a particle accelerator to produce neutrons and muons which are used to carry out research in the physical and life sciences. The facility uses cutting edge technology and equipment to operate the accelerator continuously through user cycles, with planned maintenance periods approximately four times per year. The facility operates twenty-four hours per day during the user cycle. To ensure high availability and reliability of the assets within the accelerators, target stations and beamlines we require a software based CMMS / EAM system to store asset information, including its location which may be mobile, maintain the stores inventory and operate a maintenance and work order management system.

The scope for the computerised maintenance management software (CMMS) package is as follows:

- Plan a broad range of maintenance activities from reactive through to preventative and reliability centred.
- Schedule and assign maintenance activities, including shutdown scheduling.
- Manage the assets lifespan through their entire lifecycle.
- Track assets that are movable in their location.
- Management of assets spares, stores functionality.
- Produce reports and dashboards associated with asset activities.
- Associate safety procedures and documentation such as RAMS, PTW and LOTO.
- Shift Log allowing events during a shift to be recorded and exchanged between shifts and the equipment owners.
- Manage the calibration activities and analyse calibration data of assets through their lifecycle.
- Connect, communicate, and export data with third party software such as condition-based monitoring systems, spreadsheets, and external reporting software such as Power BI.

Please ensure you review all attached information to ensure a full understanding of this requirement. All attachments can be found with the Supplier Attachments tab within the Jaggaer eSourcing Portal.

This contract will be awarded based on the evaluation criteria as set out in the RFP document.

How to Apply

UK Shared Business Services Ltd (UK SBS) will be using the Jaggaer eSourcing Portal for this procurement.

To register on the Jaggaer eSourcing portal please use the link and follow the instructions to register as a supplier.

If you are already registered on the Jaggaer eSourcing Portal and wish to participate in this procurement, please use the link:

Once you are logged into the system you will be able to locate the Procurement you wish to leave a bid on by clicking the ITTs Open to All Suppliers and searching for the reference number DDaT22481.

More information



Additional text


All submissions will be assessed in accordance with the Public Procurement Regulations that apply to this opportunity.

Responses must be received by the date and time in the tender documentation; responses received outside of the deadline or not sent via the Jaggaer eSourcing portal will not be accepted or considered by the Contracting Authority further for this opportunity, unless a system outage is experienced, to which the Contracting Authority will advise upon accordingly. Interested organisations should ensure that they allow a sufficiency of time, prior to the deadline to allow all sections to be completed in full and any attachments to be uploaded.

As a user of the Jaggaer eSourcing Portal you will have access to the Jaggaer messaging service which facilitates all messages sent to you and from you, as well as other messages and updates in relation to any specific tender event. Please note that any and all information secured outside of the messaging service, shall have no Legal Standing, merit or worth and should not be relied upon by any organisation submitting a tender response.

Please note it is your organisations responsibility to access these messages on a regular basis to ensure you have sight of all relevant information applicable to this opportunity.

The Contracting Authority expressly reserves the right:

i. not to award any contract as a result of the procurement process commenced by publication of this notice; and

ii. to make whatever changes it may see fit to the content and structure of the procurement; and under no circumstances as part of your organisations participation in this opportunity, will the Contracting Authority be liable for any costs incurred by any organisation as a result. If the Contracting Authority decides to enter into a contract with any successful organisation(s), this does not mean that there is any guarantee of subsequent contracts being awarded. Any expenditure, work or effort undertaken prior to contract award is accordingly a matter solely for the commercial judgement of your organisation in doing so.

About UK Shared Business Services

UK Shared Business Services Ltd (UK SBS) brings a commercial attitude to the public sector; helping our contracting authorities to improve efficiency, generate savings and modernise.

Where UK SBS is not named as the Contracting Authority within the documentation, UK SBS will be acting as an agent on behalf of the Contracting Authority.

Our broad range of expert services is shared by our customers. This allows our customers the freedom to focus resources on core activities; innovating and transforming their own organisations.

For full details of our partner base please review the following link:

About the buyer

Contact name

Liam Tucker


Polaris House, North Star Avenue


01793 867005