Published date: 9 October 2023

Last edited date: 19 October 2023

This notice was replaced on 28 November 2023

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Awarded contract (published 28 November 2023, last edited 6 December 2023)

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Contract summary

Industry

  • Postal and telecommunications services - 64000000

  • Research and development services and related consultancy services - 73000000

  • Administration, defence and social security services - 75000000

    • Business services: law, marketing, consulting, recruitment, printing and security - 79000000

    • Health and social work services - 85000000

    • Other community, social and personal services - 98000000

Location of contract

East Midlands

Value of contract

£40,000

Procurement reference

SJKW

Published date

9 October 2023

Closing date

25 October 2023

Closing time

12pm

Contract start date

3 January 2024

Contract end date

31 March 2024

Contract type

Service contract

Procedure type

Competitive quotation (below threshold)

The buyer selects a group of potential suppliers to invite to tender.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

North Northamptonshire Council (hereafter referred to as "The Council") invites quotations for the delivery of their first Tenant Satisfaction Survey as a unitary authority.

This specification outlines North Northamptonshire Council's requirements for a suitably qualified and experienced organisation to undertake the annual Tenant Satisfaction Measures Survey on behalf of the Council in line with the requirements of the Regulator of Social Housing.

The Council are looking to procure an organisation to manage the whole process of conducting a census of all tenants via postal survey for the first year of reporting for 2023/24 performance.

The Regulator of Social Housing has introduced the Tenant Satisfaction Measures (TSM) Standard which requires all registered providers of social housing to generate and report on their performance against the TSMs.

Please complete and return the documentation by 12.00pm Wednesday 25th October 2023 to Kellie.west@northnorthants.gov.uk.

More information

Attachments

Additional text

This has been added to Contracts Finder by North Northamptonshire Procurement Team.

Please complete and return the documentation by 12.00pm Wednesday 25th October 2023 to Kellie.west@northnorthants.gov.uk.

About the buyer

Contact name

Kellie West - Housing Policy and Performance Officer

Address

Bowling Green Road
Kettering
NN15 7QX
England

Email

kellie.west@northnorthants.gov.uk