Published date: 28 November 2023

Last edited date: 6 December 2023

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 25 October 2023, 12pm

Contract summary

Industry

  • Postal and telecommunications services - 64000000

  • Research and development services and related consultancy services - 73000000

  • Administration, defence and social security services - 75000000

    • Business services: law, marketing, consulting, recruitment, printing and security - 79000000

    • Health and social work services - 85000000

    • Other community, social and personal services - 98000000

Location of contract

East Midlands

Value of contract

£40,000

Procurement reference

SJKW

Published date

28 November 2023

Closing date

25 October 2023

Closing time

12pm

Contract start date

3 January 2024

Contract end date

31 March 2024

Contract type

Service contract

Procedure type

Competitive quotation (below threshold)

The buyer selects a group of potential suppliers to invite to tender.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes


Description

North Northamptonshire Council (hereafter referred to as "The Council") invites quotations for the delivery of their first Tenant Satisfaction Survey as a unitary authority.

This specification outlines North Northamptonshire Council's requirements for a suitably qualified and experienced organisation to undertake the annual Tenant Satisfaction Measures Survey on behalf of the Council in line with the requirements of the Regulator of Social Housing.

The Council are looking to procure an organisation to manage the whole process of conducting a census of all tenants via postal survey for the first year of reporting for 2023/24 performance.

The Regulator of Social Housing has introduced the Tenant Satisfaction Measures (TSM) Standard which requires all registered providers of social housing to generate and report on their performance against the TSMs.

Please complete and return the documentation by 12.00pm Wednesday 25th October 2023 to Kellie.west@northnorthants.gov.uk.


More information

Previous notice about this procurement

North Northamptonshire Council Tenant Satisfaction Survey 2023/2024

  • Opportunity
  • Published 9 October 2023, last edited 19 October 2023

Attachments

Additional text

This has been added to Contracts Finder by North Northamptonshire Procurement Team.

Please complete and return the documentation by 12.00pm Wednesday 25th October 2023 to Kellie.west@northnorthants.gov.uk.


Award information

Awarded date

20 November 2023

Contract start date

3 January 2024

Contract end date

31 March 2024

Total value of contract

£23,560

This contract was awarded to 1 supplier.

Acuity Research & Practice Limited

Address

35 Mount Pleasant, Bishops Tawton, Devon, EX32 0AQ

Reference

Companies House number: 03503391

Value of contract

£23,560

Supplier is SME?

Yes

Supplier is VCSE?

No


About the buyer

Contact name

Kellie West - Housing Policy and Performance Officer

Address

Bowling Green Road
Kettering
NN15 7QX
England

Telephone

0300 126 3000

Email

kellie.west@northnorthants.gov.uk