Published date: 28 November 2023
Last edited date: 6 December 2023
Awarded contract - This means that the contract has been awarded to a supplier.
Contract summary
Industry
Postal and telecommunications services - 64000000
Research and development services and related consultancy services - 73000000
Administration, defence and social security services - 75000000
Business services: law, marketing, consulting, recruitment, printing and security - 79000000
Health and social work services - 85000000
Other community, social and personal services - 98000000
Location of contract
East Midlands
Value of contract
£40,000
Procurement reference
SJKW
Published date
28 November 2023
Closing date
25 October 2023
Closing time
12pm
Contract start date
3 January 2024
Contract end date
31 March 2024
Contract type
Service contract
Procedure type
Competitive quotation (below threshold)
The buyer selects a group of potential suppliers to invite to tender.
This procedure can be used for procurements below the relevant contract value threshold.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
Yes
Description
North Northamptonshire Council (hereafter referred to as "The Council") invites quotations for the delivery of their first Tenant Satisfaction Survey as a unitary authority.
This specification outlines North Northamptonshire Council's requirements for a suitably qualified and experienced organisation to undertake the annual Tenant Satisfaction Measures Survey on behalf of the Council in line with the requirements of the Regulator of Social Housing.
The Council are looking to procure an organisation to manage the whole process of conducting a census of all tenants via postal survey for the first year of reporting for 2023/24 performance.
The Regulator of Social Housing has introduced the Tenant Satisfaction Measures (TSM) Standard which requires all registered providers of social housing to generate and report on their performance against the TSMs.
Please complete and return the documentation by 12.00pm Wednesday 25th October 2023 to Kellie.west@northnorthants.gov.uk.
More information
Previous notice about this procurement
North Northamptonshire Council Tenant Satisfaction Survey 2023/2024
- Opportunity
- Published 9 October 2023, last edited 19 October 2023
Attachments
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- NNC Specification for Tenant Satisfaction Survey 23-24.pdf
- Bidding documents
-
- Annex 4_TSM Technical Requirements.pdf
- Bidding documents
-
- NNC Data Processing Schedule.pdf
- Bidding documents
-
- TSM - Tenant Survey Requirements.pdf
- Bidding documents
-
- NNC Tenant satisfaction survey - Terms and conditions.pdf
- Bidding documents
-
- Request For Quotation - NNC Tenant Satisfaction Survey 23-24.docx
- Bidding documents
-
- NNC Tenant Satisfaction Survey 23-24 - RFQ Clarification Log_UPDATED 19 10 2023.pdf
- Bidding documents
- The Clarification Log has been updated Thursday 19th October 2023.
Additional text
-
This has been added to Contracts Finder by North Northamptonshire Procurement Team.
Please complete and return the documentation by 12.00pm Wednesday 25th October 2023 to Kellie.west@northnorthants.gov.uk.
Award information
Awarded date
20 November 2023
Contract start date
3 January 2024
Contract end date
31 March 2024
Total value of contract
£23,560
This contract was awarded to 1 supplier.
Acuity Research & Practice Limited
Address
35 Mount Pleasant, Bishops Tawton, Devon, EX32 0AQ
Reference
Companies House number: 03503391
Value of contract
£23,560
Supplier is SME?
Yes
Supplier is VCSE?
No
About the buyer
Contact name
Kellie West - Housing Policy and Performance Officer
Address
Bowling Green Road
Kettering
NN15 7QX
England
Telephone
0300 126 3000
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Closing: 25 October 2023, 12pm