Published date: 16 September 2025
Last edited date: 16 September 2025
Open early engagement - This means that a procurement idea is currently active, it is in the early stage of development and judging interest from potential suppliers.
Contract summary
Industry
Information technology services - 72222300
Location of contract
United Kingdom
Procurement reference
P-0817
Published date
16 September 2025
Closing date
3 October 2025
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
Yes
Description
Context
The Department for Work & Pensions (DWP) is undertaking market research to understand technical capability and capacity to recruit User Research Participants for DWP Digital.
The attached document sets out some detail about the Department's requirement and the context within which the service will operate.
Disclaimer
This RFI does not commit the DWP to undertaking any formal procurement activity. This RFI is a means through which the DWP can test their current thinking with the market and obtain appropriate market feedback.
Participation, or non-participation, in this RFI will not favour, disadvantage, or preclude any parties who receive the RFI in any subsequent procurement activity.
The information contained in this RFI may change prior to any future market competition. DWP reserves the right to cancel or amend any future requirement or commercial competition opportunity.
Please note that any information provided in response to this RFI may be shared with other UK Government departments for the purpose of market analysis and procurement planning and will be handled in line with applicable data protection and freedom of information requirements.
Where you consider any information provided to be commercially sensitive, please clearly identify it and provide a brief explanation.
Key dates
DWP will be holding a market engagement session on Monday 22nd September 2025 between 3-4pm, to provide interested suppliers with an overview of our requirements and to provide an opportunity to ask any questions.
The session will be held via Microsoft Teams, interested parties should register their interest for the session by contacting cddigital.ucwa@dwp.gov.uk and we will share the meeting invitation link with you.
Following the event and once DWP has received responses to the RFI, it is expected that a procurement process will be undertaken in October 2025 through a CCS Agreement with a view to awarding a contract to start in January 2026.
Response
All queries and submissions should be submitted to the following email address: cddigital.ucwa@dwp.gov.uk
Suppliers may also submit clarification questions to the email stated above, the deadline for clarification questions is 26/09/2025. DWP will endeavour to answer all clarification questions in a timely manner.
The deadline for submitting an RFI response is 03/10/2025 at 12pm.
More information
Attachments
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- UR Participant Recruitment - RFI v..1.0.docx
- Market studies
- The attached file contains all key information relating to the RFI
Additional text
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The Market Engagement session will be held on Monday 22nd September at 3pm via Microsoft Teams. If you would like an invitation to the event, please request the link by emailing cddigital.ucwa@dwp.gov.uk.
Deadline for you to respond to the RFI questions is Friday 3rd October at 12pm.
How to apply
Follow the instructions given in the description or the more information section.
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Closing date: 3 October 2025
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