Published date: 6 March 2023
This notice was replaced on 25 April 2023
This notice does not contain the most up-to-date information about this procurement. The most recent notice is:
Awarded contract (published 24 May 2023)
Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.
Contract summary
Industry
Health and social work services - 85000000
Location of contract
England
Value of contract
£4,898,520
Procurement reference
DCC001-DN659358-58022778
Published date
6 March 2023
Closing date
5 April 2023
Closing time
12pm
Contract start date
1 June 2023
Contract end date
31 May 2026
Contract type
Service contract
Procedure type
Open procedure
Any interested supplier may submit a tender in response to an opportunity notice.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
Yes
Description
This Contract for the Provision of Carer Support Services and Durham County Council are looking for specialist provider(s) who can deliver these Carer Support Services.
The contract has been divided into two lots:-
Lot 1 - Adult Carers Core Support Service
Lot 2 - Young Carers Core Support Service
Providers may bid for more than one Lot. Providers must only respond to the Lot to which they are interested in bidding for.
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Please download the tender documents for full details of requirements via the Procontract NEPO Portal WWW.nepo.org using Procontract Reference DN659358.
For additional guidance on how to submit your response through the NEPO Portal, please visit the NEPO website training section at https://www.nepo.org/suppliers/learn to access the Navigating the Portal suite of videos. These also include useful information on how to manage your online ProContract account.
If you have any problems accessing or uploading your documents via the system please contact the NEPO helpdesk as detailed below.
The E-tendering System Support is provided by the NEPO portal administration organisation Proactis.
Please use the method below that is appropriate to the issue that you are experiencing.
• Proactis Supplier Support Helpdesk Ticketing System (http://proactis.kayako.com) - To be used by Suppliers for non-time critical issues i.e. password resets / account queries, finding information, accessing the tender, etc.
• Email (ProContractSuppliers@proactis.com) - To be used in same way as ticketing system. Any emails to this address will auto-log a support ticket on Proactis Supplier Support Helpdesk.
• Emergency Contact (0330 005 0352) - To be used by Suppliers for critical support only i.e. document submission near tender deadline - this should be used by exception and not as a rule.
About the buyer
Contact name
Kay Duthie
Address
Corporate services
County Hall
Durham
DH1 5UL
England
Website
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