Published date: 24 May 2023

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 5 April 2023, 12pm

Contract summary

Industry

  • Health and social work services - 85000000

Location of contract

North East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East, South West

Value of contract

£4,898,520

Procurement reference

DCC001-DN659358-58022778

Published date

24 May 2023

Closing date

5 April 2023

Closing time

12pm

Contract start date

1 June 2023

Contract end date

31 May 2026

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

This Contract for the Provision of Carer Support Services and Durham County Council are looking for specialist provider(s) who can deliver these Carer Support Services.\r
\r
The contract has been divided into two lots:-\r
Lot 1 - Adult Carers Core Support Service\r
Lot 2 - Young Carers Core Support Service\r
\r
Providers may bid for more than one Lot. Providers must only respond to the Lot to which they are interested in bidding for. \r
---------------------------\r
\r
Please download the tender documents for full details of requirements via the Procontract NEPO Portal WWW.nepo.org using Procontract Reference DN659358.\r
\r
For additional guidance on how to submit your response through the NEPO Portal, please visit the NEPO website training section at https://www.nepo.org/suppliers/learn to access the Navigating the Portal suite of videos. These also include useful information on how to manage your online ProContract account. \r
\r
If you have any problems accessing or uploading your documents via the system please contact the NEPO helpdesk as detailed below. \r
\r
The E-tendering System Support is provided by the NEPO portal administration organisation Proactis. \r
\r
Please use the method below that is appropriate to the issue that you are experiencing. \r
\r
- Proactis Supplier Support Helpdesk Ticketing System (http://proactis.kayako.com) - To be used by Suppliers for non-time critical issues i.e. password resets / account queries, finding information, accessing the tender, etc. \r
\r
- Email (ProContractSuppliers@proactis.com) - To be used in same way as ticketing system. Any emails to this address will auto-log a support ticket on Proactis Supplier Support Helpdesk.\r
\r
- Emergency Contact (0330 005 0352) - To be used by Suppliers for critical support only i.e. document submission near tender deadline - this should be used by exception and not as a rule.\r
\r

More information

Previous notice about this procurement

Contract for the Provision of Carer Support Services

  • Awarded contract
  • Published 25 April 2023

Award information

Awarded date

25 April 2023

Contract start date

1 June 2023

Contract end date

31 May 2026

Total value of contract

£6,681,526

This contract was awarded to 2 suppliers.

Durham County Carers Support

Address

DL16 6JF

Reference

None

Supplier is SME?

Yes

Supplier is VCSE?

No

Family Action

Address

N1 7GR

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

Kay Duthie

Address

Corporate services
County Hall
Durham
DH1 5UL
England

Email

kay.duthie@durham.gov.uk

Website

http://www.durham.gov.uk