Published date: 4 April 2023

This notice was replaced on 25 February 2025

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Awarded contract (published 25 February 2025)

Awarded contract - This means that the contract has been awarded to a supplier.


Contract summary

Industry

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

NE1 4PA

Value of contract

£63,600 to £83,333

Procurement reference

CF-1464900D0O000000rwimUAA

Published date

4 April 2023

Closing date

24 February 2023

Closing time

12pm

Contract start date

1 May 2023

Contract end date

30 April 2025

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Call of contract for Social Media Monitoring Tool - off-the-shelf" tool that can provide both social media CRM and engagement monitoring to enable us to effectively handle large volumes of queries received through our corporate social media accounts, and to track and evaluate the success of our proactive engagement activities on social media.

This procurement was undertaken via Crown Commercial G Cloud 13 RM1557.13 - Lot 2 Cloud Services

The contract is awarded for 24 months with no option to extend

Total awarded value is the maximum of all charges.

Contract reference: CQC EP&S 033

More information

Attachments

Award information

Awarded date

31 March 2023

Contract start date

1 May 2023

Contract end date

30 April 2025

Total value of contract

£63,600

This contract was awarded to 1 supplier.

Orlo

Address

Centre city, Hill Street B5 4UA

Reference

None

About the buyer

Contact name

Commercial & Contracts Team

Address

Citygate, Gallowgate
Newcastle
NE1 4PA
UK

Email

commercialcontracts@cqc.org.uk