Published date: 25 February 2025

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 24 February 2023, 12pm

Contract summary

Industry

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

NE1 4PA

Value of contract

£63,600 to £95,400

Procurement reference

CF-1464900D0O000000rwimUAA

Published date

25 February 2025

Closing date

24 February 2023

Closing time

12pm

Contract start date

1 May 2023

Contract end date

30 April 2026

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Call of contract for Social Media Monitoring Tool - off-the-shelf" tool that can provide both social media CRM and engagement monitoring to enable us to effectively handle large volumes of queries received through our corporate social media accounts, and to track and evaluate the success of our proactive engagement activities on social media.

This procurement was undertaken via Crown Commercial G Cloud 13 RM1557.13 - Lot 2 Cloud Services

The Contract is awarded for an initial period of 24 months with an option to extend for up to 12 months.

Total awarded value is the maximum of all charges.

Contract reference: CQC EP&S 033

Updated 25.02.2025
Correction in the original notice
Section name: Contract summary
Place corrected: Value of contract
Instead of Value: £63,600 to £83,333
Read Value: £63,600 to £94,400
Place corrected: Contract end date
Instead of Date: 30 April 2025
Read Date: 30 April 2026
Section name: Description
Instead of Text: The contract is awarded for 24 months with no option to extend
Read: The Contract is awarded for an initial period of 24 months with an option to extend for up to 12 months.
Section name: Award information
Place corrected: Contract end date
Instead of Date: 30 April 2025
Read Date: 30 April 2026
Place corrected: Total value of contract
Instead of Value: £63,600
Read Value: £95,400
Section name: About the buyer
Place corrected: Address
Instead of Address: Newcastle, NE1 4PA, UK
Read Address: Newcastle upon Tyne, NE1 4PA, England

More information

Previous notice about this procurement

Social Media CRM Tool

  • Awarded contract
  • Published 4 April 2023

Attachments

Award information

Awarded date

31 March 2023

Contract start date

1 May 2023

Contract end date

30 April 2026

Total value of contract

£95,400

This contract was awarded to 1 supplier.

Orlo

Address

Centre city, Hill Street B5 4UA

Reference

None

Supplier is SME?

Yes

About the buyer

Contact name

Commercial & Contracts Team

Address

Citygate, Gallowgate
Newcastle upon Tyne
NE1 4PA
England

Email

commercialcontracts@cqc.org.uk