Published date: 2 January 2020

Last edited date: 10 January 2020

This notice was replaced on 14 January 2020

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Awarded contract (published 14 January 2020)

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Contract summary

Industry

  • Office and computing machinery, equipment and supplies except furniture and software packages - 30000000

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

TW9 4DU

Value of contract

£0

Procurement reference

TNA279

Published date

2 January 2020

Closing date

10 January 2020

Contract start date

21 January 2020

Contract end date

31 March 2021

Contract type

Service contract

Procedure type

Open procedure (below threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

14 Months Citrix Environment Support Essential includes:

• 300 XenMobile Suite, 1 x Citrix Netscaler, 1 x Citrix Netscaler AAA, 300 x Citrix XenApp & Xendesktop
• Unlimited telephone help desk/senior consultants to support each incident
• Unlimited remote access / dial in diagnostic
• Escalation through to Citrix via supplier held support contracts.
• Mon-Fri 09:00am to 17:30pm
• Duration 21.01.2020 - 31.03.2021

More information

Attachments

About the buyer

Address

Kew
Richmond upon Thames
TW9 4DU
England

Email

procurement@nationalarchives.gov.uk