Published date: 2 August 2018

Awarded opportunity - This means that the contract has been awarded to a supplier.



Closing: 5 March 2018

Contract summary

Industry

  • Call centre - 79512000

Location of contract

L33 7RX

Value of contract

£0 to £15,975,721

Procurement reference

tender_154428/683172

Published date

2 August 2018

Closing date

5 March 2018

Contract start date

30 July 2018

Contract end date

29 July 2021

Contract type

Service contract

Procedure type

Call off from a Framework Agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No


Description

DWP Contact Centre Services Package B as detailed in the Statement of Requirements


More information

Attachments


Award information

Awarded date

9 May 2018

Contract start date

30 July 2018

Contract end date

29 July 2021

Total value of contract

£15,975,721

This contract was awarded to 1 supplier.

Serco Ltd

Address

Serco House, 16 Bartley Wood Business Park, Hook, Hampshire, RG2 9UY

Reference

Companies House number: 03175173

Supplier is SME?

No

Supplier is VCSE?

No


About the buyer

Address

Quarry House, Quarry Hill
Leeds
LS2 7UA
England

Email

CDCS.BOMTEAM@DWP.GSI.GOV.UK


Closing: 5 March 2018