Published date: 28 February 2022
This notice was replaced on 24 March 2022
This notice does not contain the most up-to-date information about this procurement. The most recent notice is:
Awarded contract (published 24 March 2022)
Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.
Contract summary
Industry
Software package and information systems - 48000000
Location of contract
United Kingdom
Value of contract
£140,000
Procurement reference
LBOWF001-DN599789-01052266
Published date
28 February 2022
Closing date
8 March 2022
Closing time
5pm
Contract start date
1 April 2022
Contract end date
31 March 2025
Contract type
Service contract
Procedure type
Not specified
Contract is suitable for SMEs?
No
Contract is suitable for VCSEs?
No
Description
The contract requires contractors to deliver a software fit for purpose within the Waltham Forest Control Centre and Incident Management team. The purpose is to ensure the efficient management of incidents within the Borough. This is critical to inhouse delivery of major and critical incidents. The software needs to:
• Improve Incident Response Times
To provide the Borough with an efficient way of handling major incidents that will rationalise the process and give staff more time to concentrate on the event that is occurring.
• Target individuals, groups, or use dynamic rules to reach the right people
To communicate the incidents and the threat of incidents to the right people in a timely manner.
• Easy to use
To automate event communications, giving the relevant information to the right people when required.
• Ability to receive information via an App/Email/SMS/Mobile and Landline, also capable of posting to social media sites
Enable the staff to map events in locations within the Borough
Allow the viewing of mapped assets in relationship to threats/events.
• Audit trail
Record the responses to incident notifications and therefore track when responses were received
• Document Management
Enable all Business Continuity plans to be stored in the system, thereby allowing staff access to the information they need without contacting the Crisis Management team.
About the buyer
Contact name
Suncha Adjodha
Address
Waltham Forest Town Hall
701 Forest Road
Walthamstow
E17 4JF
England
Telephone
+44 2084963000
suncha.adjodha@walthamforest.gov.uk
Website
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