Published date: 24 March 2022

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 8 March 2022, 5pm

Contract summary

Industry

  • Software package and information systems - 48000000

Location of contract

United Kingdom

Value of contract

£140,000

Procurement reference

LBOWF001-DN599789-01052266

Published date

24 March 2022

Closing date

8 March 2022

Closing time

5pm

Contract start date

1 April 2022

Contract end date

31 March 2025

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No


Description

The contract requires contractors to deliver a software fit for purpose within the Waltham Forest Control Centre and Incident Management team. The purpose is to ensure the efficient management of incidents within the Borough. This is critical to inhouse delivery of major and critical incidents. The software needs to:

• Improve Incident Response Times
To provide the Borough with an efficient way of handling major incidents that will rationalise the process and give staff more time to concentrate on the event that is occurring.
• Target individuals, groups, or use dynamic rules to reach the right people
To communicate the incidents and the threat of incidents to the right people in a timely manner.
• Easy to use
To automate event communications, giving the relevant information to the right people when required.
• Ability to receive information via an App/Email/SMS/Mobile and Landline, also capable of posting to social media sites
Enable the staff to map events in locations within the Borough
Allow the viewing of mapped assets in relationship to threats/events.
• Audit trail
Record the responses to incident notifications and therefore track when responses were received
• Document Management
Enable all Business Continuity plans to be stored in the system, thereby allowing staff access to the information they need without contacting the Crisis Management team.


More information

Previous notice about this procurement

Incident Management Software

  • Opportunity
  • Published 28 February 2022


Award information

Awarded date

24 March 2022

Contract start date

1 April 2022

Contract end date

31 March 2025

Total value of contract

£102,000

This contract was awarded to 1 supplier.

Everbridge EMEA

Address

CO4 5YQ

Reference

None

Supplier is SME?

No

Supplier is VCSE?

Yes


About the buyer

Contact name

Suncha Adjodha

Address

Waltham Forest Town Hall
701 Forest Road
Walthamstow
E17 4JF
England

Telephone

+44 2084963000

Email

suncha.adjodha@walthamforest.gov.uk

Website

http://www.walthamforest.gov.uk/